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ADA Compliance Efforts

Actions taken by the city to comply with the ADA include:

Program, service or activity compliance
Department facility access
Transit access
Public participation in city compliance

Program, service or activity compliance

All departments have ongoing activities that are accessible to people with disabilities. Contact the department ADA liaison for further information on that department's activities. The following are specific ADA contacts for further information or to report concerns or problems. All phone numbers have a 602 area code.

Accessible playgrounds	Robert Hogg	261-8807
Accessible voting materials/polling places	Seth Scott	262-6837
ADA: Programs and facility complaints	Equal Opportunity Department	262-7716
Brailling of city documents	Stan Cox	534-0504
	Or
	Betty Moraga	261-8907
Curb ramp requests	Mike Cynecki	262-7217
	Or
	Mike Foose	256-4331
Landlord/Tenant housing questions	Landlord/Tenant (msg.)	262-7210
Employee accommodation questions	Personnel Department	262-4678
Disabled parking enforcement	Walter Olsen	534-1951
Disabled parking layout violations	Lee Molina	495-5775
Mayor's Commission on Disability Issues	Equal Opportunity Department	261-8242
Housing discrimination complaints (disability)	Equal Opportunity Department	262-7486
Pedestrian accommodations	Tony Arviso	262-6235
Sign language interpreter sources	Equal Opportunity Department	262-7486
TTY questions and sources	Equal Opportunity Department	262-7486
Information on alternate communication options	Equal Opportunity Department	262-7486

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Department facility access

The ADA requires that city programs, services and activities be accessible to and usable by people with disabilities. Services must be accessible even though facilities may not meet all new accessibility standards.

City facilities include buildings, rights-of-ways, sidewalks, curb ramps, parking lots and more. Contact the departmental ADA liaison or someone listed below if you have a concern about the accessibility of a city facility. All phone numbers have a 602 area code.

Curb ramp access	Mike Cynecki	262-7217
	Or
	Mike Foose	256-4331
New city construction	Debbie Flowers	495-5383
Service or facility access	Equal Opportunity Department	262-7486
Pedestrian accommodations	Tony Arviso	262-6235
Bus or Dial-a-Ride access	Becky Johnson	534-1869

To ensure access to newly designed city facilities, the Mayor's Commission on Disability Issues review the facility design and construction plans. Contact the Equal Opportunity Department at 602-262-7486/voice, 602-534-1557/TTY or 602-495-0517/fax.

Other disability related information is available at the following sites:

Aviation
www.phoenix.gov/AVIATION/travel_assist/special_needs.html

Parks And Recreation
www.phoenix.gov/PARKS/telepark.html

Transit
www.phoenix.gov/PUBTRANS/pubtridx.html

Neighborhood association capital improvement projects
www.phoenix.gov/NBHDPGMS/nbprjidx.html

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Transit access

Public Transit ADA requirements require city contracted transit services to be accessible. It also requires that the city have a paratransit service to serve those who cannot use the bus because of their disability. More transit information is available regarding Dial-a-Ride, Ride-Share and bus transportation schedules and other transportation issues.

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Public participation in city compliance

The ADA requires that the city ensure that people with disabilities are given the same opportunities as the general population to serve on commissions and boards. It also requires that the city receive public comment on issues affecting people with disabilities.

The city welcomes public participation. Bringing program, service, activity or facility issues to the Mayor's Commission on Disability Issues (MCDI) is one avenue by which the public can participate. The MCDI reviews city activities for access to people with disabilities. They review construction plans, city policies affecting the public, communication, education, transportation and more. They provide comments and suggestions to make the city more accessible.

The Equal Opportunity Department also staffs a Disability Resource Pool, which is a pool of contracted people, with and without disabilities, who provide disability advice regarding training, education, construction and other areas. The pool members are paid a per diem by the department requesting their services. Contact the Equal Opportunity Department at 602-262-7486/voice, 602-534-1557/TTY or 602-495-0517/fax for further information.

Other avenues for gaining public participation may be found at:

Customers and employees tell us what they need
www.phoenix.gov/VOLPRGMS/partgidx.html

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