Tenant Information

The following also is provided in Spanish. Lo siguiente también es provisto en Español.

Fair Housing is the right for everyone to have access to all housing opportunities without discrimination based on:

Race	Religion	National origin
Sex	Color	Familial status
Disability

HOW CAN I RECOGNIZE HOUSING DISCRIMINATION?

The most common housing discrimination practices are:

1. REFUSAL TO DEAL
   Refusing to sell, rent, lease, exchange or negotiate for a dwelling for discriminatory reasons.

2. DIFFERENT TERMS/CONDITIONS
   Discriminating in rental amounts, security deposits, enforcement of rules or other terms and conditions of rental or sale.

3. MISREPRESENTATION
   Representing that an available dwelling is not available for inspection, sale or rental when, in fact, it is.

4. DISCRIMINATORY PRESENTATION
   Saying, publishing or displaying a racial, religious, sexual or ethnic preference with respect to the sale or rental of housing.

5. STEERING
   Directing anyone to homes or rental property in a particular area for discriminatory reasons.

6. ASSIGNING
   Directing anyone to a particular section of the community for discriminatory reasons.

7. UNEQUAL FINANCING
   Denying a loan or offer different financial terms and conditions for discriminatory reasons.

8. BLOCKBUSTING
   Engaging in panic-selling by representing that the racial composition of a neighborhood is going to change.

9. ADULTS ONLY
   Excluding or discriminating against families with children, except under specific guidelines for housing for older persons.

10. DISABILITY DISCRIMINATION
    Discriminating against or fail to make reasonable accommodations for persons with disabilities.

WHAT TYPES OF HOUSING ARE COVERED?

Under the law, a landlord (owner, manager, broker, realtor or company representative) is responsible for applying fair housing practices in dwellings such as:

• Apartments rented or leased
• Houses sold or rented
• Boarding and rooming house rentals
• Condominiums
• Mobile home parks

WHO CAN HELP ME IF I FEEL I WAS DISCRIMINATED AGAINST?

You may file a complaint with a representative from the city of Phoenix Equal Opportunity Department who will:

• Listen to your complaint
• Conduct a fair investigation
• Attempt to resolve the case by conciliation
• Initiate legal prosecution if unlawful discrimination occurred and conciliation is unsuccessful
• Close the case if there was no unlawful practice

WHERE CAN I GET MORE INFORMATION?

Housing Discrimination
City of Phoenix Equal Opportunity Department
Compliance and Enforcement Division
251 W. Washington St., 7th Floor
Phoenix, AZ 85003-2295
Phone 602-262-7486
Fax 602-495-0517
TTY 602-534-1557

Landlord/Tenant Disputes Only
City of Phoenix Neighborhood Services Department
Neighborhood Coordination Division
Housing Counseling Section
200 W. Washington St., 4th Floor
Phoenix, AZ 85003-2295
Phone 602-256-3517
Fax 602-534-4445
TTY 602-495-0685

Link to Arizona Residential Landlord/Tenant Act

Link to Arizona Mobile Home Landlord/Tenant Act