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Plan Review Timeline1

flowchart of inspection process
  1. The customer requests an inspection by one of the following options:

    - By phone using the Automated Inspection Request System (AIRS) at 602-495-0800. This is a computer-based interactive voice response system. The customer must have a touch-tone phone in order to use this system. Inspection requests made before 9 p.m. will be scheduled for the next workday.

    - Between 8 a.m. and 5 p.m., if the customer does not have a touch-tone phone, or would rather speak to an operator, they may call the same number, 602-495-0800, and stay on the line for assistance.

    - By internet using the Development Services Department Online Permitting System. and select "Cancel or Request Inspections." In order to request an inspection, the customer will enter the "key number" that is printed on the receipt issued when the permit is purchased.

  2. A city inspector conducts the inspection based on the approved plans and adopted city codes and ordinances. If the inspection fails, the contractor is notified with a red tag that lists the issue(s) that must be resolved. The customer must call for a re-inspection. Upon passing inspection, work may continue to the next stage.

  3. The final inspection is conducted when all work on the project is completed. Off-site (right-of-way) and on-site (lot) improvements must be completed, inspected, and approved prior to final approval of the project. If the project also includes construction of new structures, final building occupancy does not occur until all site inspections have been approved.

Review Inspections (Site)



Last modified on 02/18/2009 12:55:19


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* Business Expansion and Relocation
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* Development Services Department
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