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Getting Services

Professional mover in overalls and carting boxes on hand truck.If you’ve decided to move to Phoenix, you’ll want to arrange for city services as soon as possible.

To have water turned on, contact the Water Services Customer Services Division, Monday through Friday, from 8 a.m. to 5 p.m., excluding city holidays, at 602-262-6251. (The best days to reach customer service are Tuesdays, Wednesdays and Thursdays). You can also send an e-mail to water.customer.service@phoenix.gov.

To arrange for trash and garbage collection, contact Solid Waste Customer Service at 602-262-7251 or e-mail pwserve@phoenix.gov. Homeowners who receive city garbage collection are encouraged to participate in the citywide "Phoenix Recycles" program. Each home can have two storage containers - one black or green container for bagged and tied garbage and the other, a blue container, for recycling.

Not sure what you can recycle? Visit http://phoenix.gov/GARBAGE/recycle.html#recycle for recycling information.

Water, sewer and sanitation services will be reflected in your municipal services bill and are among the lowest in the United States.


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