E-Mail Direct to Water Services Department

If you have questions or comments, please complete and submit this form. It is pre-addressed to arrive at the correct destination when you click on the Submit button below.

If you prefer to use your own Internet e-mail system instead of this form, use water.customer.service@phoenix.gov

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Before you submit this e-mail form, we would like you to be aware of the City's policy on the use of its e-mail systems. The policy states that the e-mail message you are about to send: (1) is subject to public disclosure under the Public Records Law, (2) is not private or confidential and (3) is retained for one month.

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