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Job Description

CLERK I

JOB CODE 00110

Effective Date:	11/92A

DISTINGUISHING FEATURES OF THE CLASS:

The fundamental reason this classification exists is to perform clerical work of limited complexity which follows well established procedures. These tasks can be readily learned by training on the job and require limited judgment in their execution. Work involves varied tasks which are normally given closer supervision than those which are repetitive. Advice is given to employees on unusual work problems, and work is reviewed or checked upon completion. Some positions perform arithmetic or similar checks of the work of other employees for accuracy and assist in training of new employees.

ESSENTIAL FUNCTIONS:

• Performs simple arithmetic computations (i.e., addition, subtraction, multiplication, division, percentages);
• Operates standard office equipment such as a typewriter, copy machine, computer, or FAX machine;
• Greets customers or clients.
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

Required Knowledge, Skills and Abilities:

Ability to:

• Perform simple arithmetic computations accurately.
• Understand and follow oral and written instructions in the English language.
• Communicate orally with customers, clients, or public using a telephone and in a face-to-face, one-to-one setting.
• Make continuous or repetitive arm-hand movements to operate office equipment.
• Learn job-related materials primarily through verbal instructions. This learning takes place mainly in an on-the-job training setting.
• Work cooperatively with other employees and the public.

Additional Requirements:

• Some positions will require the performance of other essential and marginal functions depending upon work location, assignment, or shift.

ACCEPTABLE EXPERIENCE AND TRAINING:
Any combination of education and experience which provides the knowledge, skills, and abilities required to perform the work.