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Job Description

MAIL SERVICE WORKER

JOB CODE 00180

Effective Date:	08/00A

DISTINGUISHING FEATURES OF THE CLASS:

The fundamental reason this classification exists is to receive, collect, and deliver interdepartmental and United States mail incidental to the operations of City departments. Work involves driving a City vehicle to various City department offices and working in the Mail Room. The incumbents of this class work under the general supervision of the Mail Service Supervisor.

ESSENTIAL FUNCTIONS:

• Receives, collects and delivers letters, parcels, and other mail items to/from citywide users and the United States Post Office for the Mail Services Section of the City Clerk Department;
• Operates various mail equipment including a high-tech inserter, computerized postage meter with scale and bar code reader, and an automatic bundling and inserting machine;
• Weighs, determines postage, and bundles outgoing mail;
• Follows an assigned route to make mail deliveries and collections;
• Maintains an established delivery and collection schedule;
• Prepares certified and registered mail and delivers to Post Office;
• Performs preventive maintenance on equipment and makes simple repairs;
• Advises city staff of available mail services;
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

Required Knowledge, Skills and Abilities:

Knowledge of:

• Standard office practices, including filing and indexing.
• City of Phoenix addresses and street locations.
• Mail room practices and procedures.
• Occupational hazards and safety precautions applicable to mail room equipment and work involving the moving of heavy items.

Ability to:

• Sort, separate, arrange, file, or distribute incoming mail in a prescribed manner.
• Bend or stoop repeatedly or continually over time in processing bundles of materials for distribution or mailing.
• Communicate in the English language with individuals in a face-to-face one-to-one setting or by using the telephone.
• Learn job-related work primarily through observation, oral and written instructions given in the English language. This learning takes place mainly in an on-the-job training setting.
• Work independently within established procedures and policies.
• Make basic arithmetic calculations for recording data.
• Work cooperatively with other City employees and the public.
• Operate a variety of standard office equipment requiring continuous or repetitive arm-hand-eye movements.
• Move items weighing less than 50 pounds distances of up to 30 feet.
• Work in a variety of weather conditions with exposure to the elements.
• Enter data or information into a terminal, PC, or other keyboard device.
• Clean equipment using appropriate materials and while wearing appropriate protective clothing, i.e., gloves and aprons.

Additional Requirements:

• This classification requires the use of a personal or City vehicle on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• Some positions will be required to perform other essential and marginal functions depending upon work location, assignment, or shift.

ACCEPTABLE EXPERIENCE AND TRAINING:
One year of clerical experience. Other combinations of education and experience that meet the minimum requirements may be substituted.