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Job Description

CUSTOMER SERVICE CLERK
ASSIGN: PLANS

JOB CODE 01085

Effective Date: 05/01N

DISTINGUISHING FEATURES OF THE ASSIGNMENT:

The Customer Service Clerk assigned to Plans is responsible for logging-in construction plans, verifying information on building permit applications for accuracy and completeness, calculating or collecting plans review fees, updating daily logs, routing plans to departments or divisions within Development Services, operating cash registers, researching or entering permit and inspection information on the computer, and providing customer referral or information service activities.

This assignment differs from the class of Customer Service Clerk due to the higher level of discretion exercised in determining and calculating fees; conducting research; and deciding, based on information available, which departments or divisions will be required to review and evaluate the building plans or which inspectors should be sent on priority calls.


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Last Modified on 09/10/2003 16:38:42