Job Description
POLICE RECORDS CLERK
JOB CODE 01210
| Effective Date: | Rev. 2/99A |
|---|
The fundamental reason this classification exists is to perform specialized clerical work which involves receiving, filing, maintaining, and releasing records related to criminal justice activities. Work involves heavy phone usage, computer work, and front counter assistance to officers, the public, and other City staff. Duties include performing background and warrant checks, retrieving police and traffic reports, issuing permits and advising customers of City rules and procedures regarding oversize vehicles and alarm systems, and entering stolen/impounded vehicle information into databases. Information retrieved and released must be accurate and released only to authorized personnel. Employees in this class may be deputized to authenticate clerical actions or documentation. Work is reviewed by a Lead worker or a Police Records and Identification Bureau Shift Supervisor. Shift, weekend, and holiday work is required.
ESSENTIAL FUNCTIONS:
- Files, maintains and searches criminal history files and furnishes authorized information to authorized persons only;
- Performs rapid record checks in response to radio/telephone inquiries;
- Responds to information requests from police and other law enforcement officials and the public;
- Operates a computer for query of and data entry into a variety of City, statewide, and national databases;
- Fingerprints and photographs applicants for City employment, licensee applicants, suspects, etc.;
- Performs phone and counter work to assist customers for such duties as explaining rules and procedures, processing forms, performing cashiering work for the sale of records/reports, and issuing permits;
- Provides certain technical information to City staff and citizens and interprets City rules within a defined area of activity, such as traffic regulations and alarm system ordinances and fees;
- Assists in preparing court docket by searching records for possible criminal history for defendants and pulls criminal history records for use by the court;
- Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
Required Knowledge, Skills and Abilities:
Ability to:
- Comprehend and make inferences from material written in the English language.
- Learn job related material through oral instruction and observation which takes place mainly in an on-the-job training setting.
- Communicate in the English language over the phone and in person in a one-to-one or group setting.
- Enter data or information into a terminal, PC, or other keyboard device.
- Work cooperatively with other City employees.
- Work safely without presenting a direct threat to self or others.
Additional Requirements:
- Appointments to positions in the Police Department are subject to meeting appropriate polygraph and background standards.
- Some positions will require the performance of other essential and marginal functions depending upon work location, assignment, or shift.
ACCEPTABLE EXPERIENCE AND TRAINING:
One year of clerical experience. Other combinations of experience and education that meet the
minimum requirements may be substituted.