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Job Description

PERSONNEL CLERK I

JOB CODE 01410

Effective Date:	Rev. 10/92A

DISTINGUISHING FEATURES OF THE CLASS:

The fundamental reason this classification exists is to perform specialized personnel clerical and placement duties in centralized personnel or an operating department. Work includes processing and checking personnel forms for adherence to Personnel Rules, Administrative Regulations and Management Procedures, and coding for computer input. Work problems involving departures from standard policies, interpretations or procedures are reviewed with the supervisor. Routine matters and communications with the public are completed with considerable independence. Work is subject to general direction with periodic review by a supervisor, typically a Personnel Aide, Personnel Analyst, Personnel Transactions Supervisor or a Personnel Officer.

ESSENTIAL FUNCTIONS:

• Reviews forms for completeness and accuracy;
• Answers employment questions and handles complaints tactfully and courteously;
• Enters data or information into a terminal, PC or other keyboard device;
• Writes clear, concise correspondence on routine matters using proper business English;
• Examines applicant identification documentation and codes forms in support of I-9 reporting requirements;
• Files I-9 forms with documentation attached;
• Processes requests for salary increases, performance rating forms and deferred compensation utilizing periodic file reports;
• Initiates and prepares departmental personnel paperwork utilizing requisitions and eligible lists;
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

Required Knowledge, Skills and Abilities:

Knowledge of:

• Modern office practices and procedures.

Ability to:

• Communicate with customers, clients or the public in person or on the telephone.
• Operate a variety of standard office equipment (e.g., typewriter, electronic calculator, electric pencil sharpener, copy machine, and other related office equipment) requiring continuous or repetitive arm-hand movements.
• Learn personnel policies and procedures through observation, verbal instruction and written source documents.
• Work under pressure to meet tight time schedules and deadlines, and handle significant problems and tasks which come up simultaneously or unexpectedly.
• Exercise independent initiative and judgment.
• Establish priorities for own workload based upon such factors as need for immediate action, work objectives, and work schedule.
• Comprehend and make inferences from material written in the English language.
• Perform basic arithmetical tabulations and calculations (e.g., addition, subtraction, multiplication and division) rapidly and accurately.
• Make decisions on routine problems and inform supervisor of those problems that cannot be solved on own initiative.
• Understand and follow complex oral and written instructions given in the English language.
• Remain in a sitting position for extended periods of time.
• Work cooperatively with others.
• Work safely without presenting a direct threat to self or others.

Additional Requirements:

• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• Some positions will require the performance of other essential and marginal functions depending upon work location, assignment, or shift.

ACCEPTABLE EXPERIENCE AND TRAINING:
One year of experience in performing varied clerical work, including processing of computer coded input forms and some public contact. Other combinations of experience and education that meet the minimum requirements may be substituted.