Job Description

LIBRARY CLERK II

JOB CODE 01520

Effective Date:	06/92A

DISTINGUISHING FEATURES OF THE CLASS:

The fundamental reason this classification exists is to perform clerical assignments in a library facility which require the exercise of judgment based upon on-the-job experience. Detailed instructions are given at the beginning of each new work assignment, but employees work with independence after becoming familiar with particular procedures. The independent responsibility for a variety of clerical procedures and extensive public contact distinguish this class from Library Clerk I. Work is performed under the general supervision of a Library Assistant or Interlibrary Loan Supervisor.

ESSENTIAL FUNCTIONS:

• Answers library users' inquiries and refers persons requiring professional library assistance to the appropriate staff member;
• Files papers and cards alphabetically;
• Retrieves library materials from public and non-public stack areas for library staff or library users;
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

  
  Interlibrary Loan

• Completes information for interlibrary loan requests on appropriate City form;
• Enters and retrieves information on the Integrated On-Line System or other computerized bibliographic and cataloging system using a keyboard in order to determine availability and make requests for library materials;
• Retrieves materials from the Central Library collection to fill interlibrary loan request.

  
  Magazines and Newspapers

• Labels periodicals, microforms, and boxes of library materials prior to circulation or storage;
• Discards, replaces, and rotates the use of magazines and newspapers;
• Assists library users in the use of reference material and specialized library equipment such as personal computers, printers, and microform readers/printers;
• Sorts and shelves library materials according to library classification systems (alphabetic, numeric, and alphanumeric);
• Enters, updates, and deletes magazine collection information contained in personal computer databases by operating a keyboard;
• Inserts theft detection strips in library materials.

Required Knowledge, Skills and Abilities:

Knowledge of:

• Business English and spelling.
• Basic arithmetic (addition, subtraction, multiplication and division).
• Modern office practices, procedures and equipment.

Ability to:

• Type accurately at a moderate rate of speed.
• Sort and file alphabetically.
• Work cooperatively with other City employees and the general public.
• Learn how to efficiently operate specialized library equipment.
• Communicate in the English language with employees or the public by phone or in person in a one-to-one setting.
• Comprehend and make inferences from written materials.
• Lift arm above shoulder level.
• Operate a variety of standard office equipment requiring continuous or repetitive arm-hand movements.
• Learn job-related material primarily through oral instruction and observation which takes place mainly in an on-the-job training setting.
• Work safely without presenting a direct threat to self or others.

Additional Requirements:

• Some positions will require the performance of other essential and marginal functions depending upon work location, assignment, or shift.

ACCEPTABLE EXPERIENCE AND TRAINING:
Two years of clerical experience, one of which is in a library facility or at the level of Library Clerk I. Other combinations of experience and education that meet the minimum requirements may be substituted.