Job Description

LICENSE SERVICES SUPERVISOR

JOB CODE 03650

Effective Date: 04/97A

DISTINGUISHING FEATURES OF THE CLASS:

The fundamental reason this classification exists is to oversee and participate in a wide range of functions related to the orderly processing of liquor, bingo, off-track betting, and regulatory licenses and permits, and fee payments. Duties include overseeing the License Services Section and supervising paraprofessional and clerical staff who provide customer service and maintain the licensing/revenue/receivables system. Incumbents work with considerable independence and must exercise tact, discretion and judgement when interacting with the public, City management and staff, and the City Council. License Services Supervisors report directly to a Deputy City Clerk who provides occasional policy and procedural guidance.

ESSENTIAL FUNCTIONS:

Required Knowledge, Skills and Abilities:

Knowledge of:

Ability to:

Additional Requirements:

ACCEPTABLE EXPERIENCE AND TRAINING:
Two years of experience interpreting licensing statutes, ordinances, and regulations, and managing customer service operations and automated computer system operations, including some supervisory experience, and a bachelor's degree in business or public administration, or a related field. Other combinations of experience and education that meet the minimum requirements may be substituted.

Last Modified on 09/05/2003 13:16:05