Job Description

TRAINING SPECIALIST

JOB CODE 05010

Effective Date:	11/92A

DISTINGUISHING FEATURES OF THE CLASS:

The fundamental reason this classification exists is to assist in developing, implementing, and conducting training programs. Work is performed independently on routine and regular assignments. Work is reviewed by a supervisor through conferences and observation of work methods and results.

ESSENTIAL FUNCTIONS:

• Conducts and coordinates training activities;
• Researches, writes, and creates new training materials;
• Develops, analyzes and evaluates training requirements;
• Consults with staff members and public and private representatives to keep training information current;
• Writes reports, memoranda, correspondence, newsletters, bulletins, and records;
• Develops training plans;
• Arranges classes, seminars, conferences, and workshops for City employees;
• Evaluates and updates training programs to keep current with new techniques;
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

Required Knowledge, Skills and Abilities:

Knowledge of:

• The principles, training methods, and techniques used in adult education.
• Group dynamics and human behavior.
• Problems related to employees working in or served by City departments.

Ability to:

• Plan, organize, and coordinate the execution of training programs.
• Communicate orally with employees, other agency employees, and the general public in face-to-face one-on-one settings, in group settings, or using a telephone.
• Instruct others in a classroom setting.
• Work cooperatively with other City employees, members of outside agencies, and the public.
• Remain in a standing position for extended periods of time when instructing classes.
• Use graphic instruction such as drawings, layouts, or other visual aids.
• Operate a variety of office equipment such as a keyboard device, typewriter, microcomputer, FAX machine, and copy machine.
• Work safely without presenting a direct threat to self or others.

Additional Requirements:

• Some positions will require the performance of other essential and marginal functions depending upon work location, assignment, or shift.

ACCEPTABLE EXPERIENCE AND TRAINING:
One year of experience in adult training or educational program development, and a bachelor's degree in education, sociology, psychology or a related field. Other combinations of experience and education that meet the minimum requirements may be substituted.