Job Description

PERSONNEL ANALYST I

JOB CODE 05110

Effective Date:	Rev. 09/09A

DISTINGUISHING FEATURES OF THE CLASS:

The fundamental reason this classification exists is to perform professional personnel work in the recruitment, screening, and examination of applicants; maintenance of classification and compensation programs; and research of various personnel issues. Some positions exercise supervision over Personnel Aides and clerical employees. Incumbents are assigned to the Personnel Department where they rotate among divisions, or an operating department where they function as generalists. Incumbents report to a Personnel Officer or other supervisor. Work involves the application of professional knowledge and personal judgment to a variety of technical personnel problems. An employee in this classification works under general supervision on routine and regular assignments and under closer supervision on special assignments or when first assigned to a division. A Personnel Analyst I is allowed considerable initiative and judgment, and the classification is distinguished from that of Personnel Aide by the paraprofessional/clerical bias of the lower class. It is distinguished from the Personnel Analyst II by the complexity/sensitivity of the work assigned to the higher class. Work is normally reviewed for completeness and accuracy by results obtained and the evaluation of reports and conferences with a Personnel Officer, Personnel Supervisor, or a division head.

ESSENTIAL FUNCTIONS:

• Administers and/or monitors activities associated with the selection process such as employment examinations, pre-interview exercises, interview processes, etc.;
• Administers leave programs, such as industrial and Family Medical Leave Act for department;
• Advises supervisors and managers on a variety of personnel policies and functions, such as employee performance, selection, collective bargaining agreements, discipline, leave issues, and grievance handling;
• Analyzes statistics associated with test development, Affirmative Action Plans, and/or other personnel-related activities;
• Conducts human resources-related research such as investigations, job analyses, seniority calculations, and position audits;
• Conducts recruitment and promotional processes or serves as liaison to the Personnel Department for these processes;
• Conducts, coordinates, and/or assists in the training of employees on policies, procedures, and/or other topics relevant to the job;
• Coordinates programs and/or events such as Supervisory Personnel Practices, City Manager’s Employee Excellence Awards Program, and Employee Memorial Ceremony;
• Counsels job applicants on City employment and/or employees on topics such as education, career advancement, and/or other career-management topics;
• Develops and/or reviews employee selection instruments such as employment exams, pre-interview exercises, interview questions, etc.;
• Interprets and/or explains federal laws, Arizona laws, Personnel Rules, administrative regulations, memoranda of understanding, the Pay Ordinance, and/or other personnel policies and procedures to supervisors and/or employees, and assists in solving problems associated with the administration of the personnel system;
• Plans and organizes assignments to achieve established objectives and time schedules;
• Reviews and evaluates employment examinations and/or selection exercises, and interprets, evaluates, and/or reports results as part of the recruitment process, interview process, and/or other phase of selection process;
• Reviews employment application materials on the basis of education, training, and experience as part of the recruitment process, interview process, and/or other phase of selection process;
• Supervises clerical and/or paraprofessional staff, such as Account Clerks, Personnel Clerks, Personnel Aides, etc.;
• Writes clear, complete, accurate, and logical documents, such as reports, test items, memos, letters, class specifications, job announcements, and/or documentation to support disciplinary actions;
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

Required Knowledge, Skills and Abilities:

Knowledge of:

• Basic statistics as they relate to personnel functions.
• Computerized transactions and clerical processes.
• Federal laws, Arizona laws, Personnel Rules, administrative regulations, memoranda of understanding, the Pay Ordinance, and other personnel-related policies and procedures.
• Personnel methods and techniques of modern public personnel administration.
• Policies and procedures relating to the City payroll system.
• Principles and practices of supervision.
• Principles of public administration and governmental organization.

Ability to:

• Communicate orally with customers, clients, managers, supervisors, other City employees, or the public in face-to-face, one-to-one settings, in group settings, or using a telephone.
• Comprehend and make inferences from materials written in the English language.
• Enter and retrieve data or information using a personal computer or other keyboard device.
• Establish priorities for work objectives and schedules.
• Exercise independent initiative and judgment.
• Interpret and make decisions in accordance with laws, regulations, and policies.
• Observe/monitor personnel-related data, situations, exams, exercises, and/or other activities to ensure compliance with policies, procedures, and/or other standards.
• Perform a broad range of supervisory responsibility over others.
• Present ideas clearly and persuasively orally and in writing.
• Understand and effectively carry out complex written and oral directions given in the English language.
• Work with department management and staff in departments such as Finance, Personnel, and Law to resolve employee complaints.
• Write clear, complete, accurate, and logical documents using proper English sentence construction, punctuation, and grammar.

Additional Requirements:

• Appointments to positions in the Law Department, Municipal Court, and Public Defender’s Office are subject to meeting appropriate background standards.
• Appointments to positions in the Police Department are subject to meeting appropriate polygraph and background standards.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver license, and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee does not have personal insurance coverage.
• Some positions require the performance of other essential and marginal functions depending upon work location, assignment or shift.

ACCEPTABLE EXPERIENCE AND TRAINING:
A bachelor's degree in personnel, public or business administration, or a related field, and personnel experience at the paraprofessional level or higher. Other combinations of experience and education that meet the minimum requirements may be substituted.