Job Description

PERSONNEL SUPERVISOR

JOB CODE 05130

Effective Date:	Rev. 09/09A

DISTINGUISHING FEATURES OF THE CLASS:

The fundamental reason this classification exists is to plan and administer a wide range of personnel activities in a large, complex department or administer a major, City-wide personnel function. The Personnel Supervisor is the fourth professional-level class in the Personnel class series. Work involves the application of accepted personnel techniques and knowledge to a variety of City-wide or departmental personnel practices and problems and the exercise of sound professional judgment. A Personnel Supervisor supervises the activities of professional level subordinates in one of the programs or divisions of the Personnel Department or professional level staff in a personnel section of a large department. In a field department assignment, a Personnel Supervisor is responsible for the following functions: labor relations, personnel transactions and position control, employee development, safety, recruiting, affirmative action, and staffing planning. In the Personnel Department a Personnel Supervisor is responsible for program development and policy administration over a major program area such as Benefits, Classification and Compensation, Employee Development, Employment Services, Labor Relations, or Records and Placement. The Personnel Supervisor is distinguished from the Personnel Officer by the size of the department or responsibility for a City-wide personnel function, and the level, complexity of the work performed and the supervision exercised and received. Work is performed under general direction and is evaluated primarily on the basis of results achieved.

ESSENTIAL FUNCTIONS:

• Develops and administers City-wide or departmental personnel procedures consistent with City Personnel policies and rules, Personnel Department directives, and Administrative Regulations;
• Administers all aspects of a division of the Personnel Department including staff, budgeting, and programming;
• Supervises professional, paraprofessional, clerical and technical staff within a division of the Personnel Department or in support of the personnel section of a department;
• Advises employees and departmental management on employee grievances and compliance with Administrative Regulations and Memoranda of Understanding;
• Interprets and explains Personnel Rules, transaction and payroll procedures, contracts, and personnel-related policies and procedures to management and employees;
• Investigates and recommends solutions for significant personnel issues having City-wide or department-wide impacts;
• Recommends and establishes consistent disciplinary policies and procedures;
• Monitors, recommends, and reviews disciplinary and termination actions;
• Testifies on behalf of a department at Civil Service Board hearings, Grievance Committee hearings, and Unemployment Compensation hearings;
• Supervises a department safety program, including the determination of training needs and goals;
• Serves as the City’s primary contact on workplace violence incidents, FMLA, ADA or other significant City-wide issues;
• Acts as a field department’s personnel liaison and works with Employment Services in the development or recruitment and testing processes, and periodically reviews departmentally specific classification specifications and coordinates job audits for classification and compensation studies;
• Acts as the department affirmative action representative, investigates EO complaints and submits position statements to the Equal Opportunity Department;
• Develops, implements and administers the City’s employee benefit programs and contracts;
• Keeps current on new ideas and techniques in the personnel, training, and safety fields by reading governmental and professional publications, attending seminars, and discussing related issues with other personnel professionals;
• Conducts training classes for supervisors and employees on personnel issues;
• Works closely with the City Employee Assistance Program Coordinator on confidential employee problems;
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

Required Knowledge, Skills and Abilities:

Knowledge of:

• Principles and practices of public personnel management.
• Compensation theory and practices.
• The principles and practices of recruitment, selection, labor relations, affirmative action, classification and occupational relationships.
• Employee development principles and practices.
• Benefits administration.
• Personnel Rules, Administrative Regulations, and Memoranda of Understanding/Agreement.
• Current issues in the safety field including loss prevention principles, occupational safety standards, environmental regulations, and worker's compensation issues.

Ability to:

• Perform a broad range of supervisory responsibilities over others.
• Develop and administer City personnel policies, programs, and procedures.
• Communicate orally in the English language in face-to-face one-on-one settings, in group settings, by personal computer or using a telephone.
• Observe and monitor people's behavior to determine compliance with prescribed operating or safety standards.
• Comprehend and make inferences from written material.
• Learn job-related material through oral instruction and observation and through structured lecture and reading.
• Remain in a sitting position for extended periods of time.
• Develop and conduct training sessions in City personnel policies and practices.
• Work under pressure (i.e., handling significant problems and tasks which come up simultaneously and/or unexpectedly).
• Produce written documents with clearly organized thoughts using proper English sentence construction, punctuation, and grammar.
• Work safely without presenting a direct threat to self or others.
• Work cooperatively with department staff, other City employees, and the public.

Additional Requirements:

• Appointments to positions in the Aviation Department are subject to passing a Federal Bureau of Investigation (FBI) background check and a City of Phoenix or other law enforcement agency fingerprint check prior to hire.
• Some positions require the performance of other essential and marginal functions depending upon work location, assignment, or shift.

ACCEPTABLE EXPERIENCE AND TRAINING:
Five years of professional personnel management experience, and a bachelor's degree in personnel, public or business administration, or a related field. Other combinations of education and experience that meet the minimum qualifications may be substituted.