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Job Description
PERB ADMINISTRATIVE ASSISTANT
(Non-classified)
JOB CODE 05480
DISTINGUISHING FEATURES OF THE CLASS:
Effective Date: Rev. 06/07X
The fundamental reason this classification exists is to provide technical and administrative support to the Phoenix Employment Relations Board. Work involves supervising clerical personnel, overseeing the timely processing of unfair labor practice cases and representation matters; conducting independent studies, writing reports, and making recommendations to the PERB Chair regarding process improvement. Contact with City officials, Union representatives, and the public is an important element in this classification, requiring tact and discretion. Work is performed with considerable independence within policies established by the Board. Work is evaluated based on written reports and results achieved.
ESSENTIAL FUNCTIONS:
- Oversees timely processing of unfair labor practice cases and representation matters;
- Conveys Board directives to the Board’s legal counsel and consults with legal counsel as administrative and case demand require;
- Develops, organizes, and coordinates workshops, seminars, and conferences for PERB;
- Assists PERB Chair and legal counsel in drafting amendment proposals to Ordinance and Rules and Regulations, and in overall administration of the Board;
- Supervises and evaluates performance of secretarial staff;
- Conducts varied research and prepares and makes PowerPoint presentations to the PERB Board in public meetings;
- Prepares Board budget and assists in maintenance of budget controls;
- Attends meetings and ensures that proceedings are properly recorded;
- Resolves requests or complaints in person or by telephone, in accordance with established policies and regulations;
- Operates a variety of equipment incidental to office operations;
- Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
Required Knowledge, Skills and Abilities:
Knowledge of:Ability to:
- Principles and practices of public sector labor relations.
- Principles and practices of office management and the equipment used.
- Research methods.
- Principles and techniques of effective office administration and management.
- Open Meeting Law requirements and City ordinances, and PERB rules and regulations.
- Prepare written accurate, organized, clear, complete and concise reports in the English language using proper sentence construction, punctuation, and grammar.
- Analyze, interpret, and report research findings.
- Communicate orally in the English language with Board members, City officials, Union representatives, and the public, by telephone or in a one-to-one or group setting.
- Properly interpret and make decisions in accordance with laws, regulations, and policies.
- Learn relevant City Personnel Rules and Administrative Regulations.
- Work under pressure (e.g., handling significant problems and tasks which come up simultaneously and/or unexpectedly and approaching deadlines);
- Learn job-related material primarily through oral instruction and observation in an on-the-job training setting.
- Analyze and interpret policies and procedures to staff.
- Enter data or information into a computer terminal, personal computer, or other keyboard device.
- Work cooperatively with others.
- Work safely without presenting a direct threat to self or others.
Additional Requirements:
- Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
- Some positions will require the performance of other essential and marginal functions depending upon work location, assignment, or shift.
ACCEPTABLE EXPERIENCE AND TRAINING:
Two years of experience performing responsible administrative and support tasks including research, finance, or aiding an administrative officer in technical and administrative problems and affairs, and a bachelor’s degree in public or business administration or a related field. Other combinations of education and experience which meet the minimum qualifications may be substituted.
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