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Job Description

COUNCIL ADMINISTRATIVE SPECIALIST

(Non-classified)

JOB CODE 06310

Effective Date:	02/05N

DISTINGUISHING FEATURES OF THE CLASS:

The fundamental reason this classification exists is to handle a variety of administrative details for a Council District Office. This position is responsible for performing an variety of administrative tasks such as gathering information, maintaining the Council person’s calendar, answering phones, and responding to requests for information. Contact with the public is an important element of the job. Work requires the use of initiative and judgment and is performed under the general direction of a Council Assistant.

ESSENTIAL FUNCTIONS:

• Researches requests and complaints and responds in person, by telephone, and in writing in accordance with established Council district protocol;
• Follows up on assignments to determine progress and date of completion;
• Manages special projects;
• Enters data or information into a terminal, PC, or other keyboard device;
• Coordinates the flow of paperwork including periodic and special reports between departmental headquarters and various divisions;
• Reviews incoming correspondence, drafting responses on matters for which authority has been delegated;
• Makes travel arrangements;
• Maintains the Council person’s schedule;
• Provides telephone coverage for the Council Office;
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

Required Knowledge, Skills and Abilities:

Knowledge of:

• Principles and practices of public administration.
• Principles and practices of office management and equipment.
• Department goals, objectives, policies, and procedures.

Ability to:

• Communicate orally with customers, clients, and the public using a telephone, in a face-to-face, one-to-one setting, and in a group setting in the English language.
• Make decisions and exercise resourcefulness in meeting new problems.
• Produce written documents with clearly organized thoughts using proper sentence construction, punctuation, and grammar.

Additional Requirements:

• Some positions will require the performance of other essential and marginal functions depending upon work location, assignment, or shift.

ACCEPTABLE EXPERIENCE AND TRAINING:
One year of experience in governmental research and finance administration or experience aiding an administrative officer in technical and administrative problems and affairs, and a bachelor's degree in public or business administration or a related field. Other combinations of experience and education that meet the minimum requirements may be substituted.