Job Description

COMMUNITY OUTREACH SUPERVISOR

JOB CODE 07360

Effective Date:	08/92A

DISTINGUISHING FEATURES OF THE CLASS:

The fundamental reason this classification exists is to coordinate and direct NIH program participant recruitment and marketing activities. The Community Outreach Supervisor is responsible for planning, developing, and organizing community resident participation in community self-help activities. The Community Outreach Supervisor works under the general direction of the Community Development Administrator and performance is evaluated based on results achieved.

ESSENTIAL FUNCTIONS:

• Implements and coordinates activities associated with planning, developing, and organizing community resident participation in programs;
• Organizes, coordinates, and monitors community residents' involvement in various programs and other community self-help activities;
• Monitors and analyzes program and project progress and prepares reports;
• Analyzes community viewpoints and incorporates such information into planning activities and action programs;
• Assists in neighborhood associations and other community groups with planning activities;
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

Required Knowledge, Skills and Abilities:

Knowledge of:

• Citizen involvement and participation skills and techniques relative to program planning and evaluation.

Ability to:

• Communicate orally with customers, clients, or the public in group settings to give instructions, share information and respond to questions.
• Produce written documents with clearly organized thoughts using proper English sentence construction, punctuation, and grammar.
• Work safely without presenting a direct threat to self or others.
• Work cooperatively with other City employees and the public.

Additional Requirements:

• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• Some positions will require the performance of other essential and marginal functions depending upon work location, assignment, or shift.

ACCEPTABLE EXPERIENCE AND TRAINING:
Four years of experience in community organization, at least two years of which were in a supervisory capacity, and a bachelor's degree in social work, planning, or a closely related field. Other combinations of experience and education that meet the minimum requirements may be substituted.