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Job Description
HUMAN SERVICES PROGRAM COORDINATOR
ASSIGN: CENTER OPERATIONSJOB CODE 07901
DISTINGUISHING FEATURES OF THE ASSIGNMENT:
Effective Date: 08/95N
The Human Services Program Coordinator on the assignment of Center Operations is responsible for supervising staff located at the City's Family/Human Services Centers. Duties include overseeing client service delivery at the centers; resolving client complaints and contract compliance and implementation problems; serving as a liaison to the State Department of Economic Security, and the City's Housing and Neighborhood Services departments; preparing application packets for contract renewals and amendments; negotiation terms for contract renewals and amendments; and analyzing existing service delivery in order to develop new or improve existing programs. This assignment is distinguished from the base class by the greater size, scope, and complexity of the program for which the assignment is responsible.
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