Job Description

HOUSING MANAGER

JOB CODE 08740

Effective Date:	Rev. 09/09N

DISTINGUISHING FEATURES OF THE CLASS:

The fundamental reason this classification exists is to perform responsible administrative work involved in the operation of an assisted and/or affordable housing program. Incumbents in this class plan, organize, supervise, and manage the work of administrative, professional, technical, maintenance, and clerical employees. Housing Managers work under the general supervision of a Deputy Housing Director.

ESSENTIAL FUNCTIONS:

• Plans, organizes and supervises the work of administrative, professional, technical, maintenance, and clerical employees involved in the day-to-day operations of an assisted and/or affordable housing program;
• Interprets and ensures conformance to federal, state, and local policies and laws;
• Makes presentations to City Council and various committees;
• Develops and administers the program budget;
• Provides leadership and direction in establishing program goals, objectives, and policies;
• Plans strategies and implements new housing programs;
• Acts as the liaison to the Law Department on legal issues affecting housing programs, and to HUD and other governmental agencies concerning the implementation and administration of the assisted and/or affordable housing programs;
• Investigates and resolves problems involved in the management and maintenance of public housing;
• Advises the Deputy Housing Director of the status and needs of the programs;
• Writes or directs the preparation of periodic reports;
• Develops recommendations for improvement of operations and implements such improvements within delegated authority;
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

Required Knowledge, Skills and Abilities:

Knowledge of:

• Program development, monitoring, and evaluation techniques.
• Principles and practices of supervision.
• Principles and practices of public administration and public housing management.
• Community resources available to assist residents.
• Contract negotiation methods and legal procedure.
• Principles, methods, and practices of municipal budgeting.

Ability to:

• Perform a broad range of supervisory responsibility over others.
• Speak effectively and clearly in all situations, including individual communication, public speaking, and small groups.
• Enter and retrieve data or information using a personal computer or other keyboard device.
• Perform arithmetic calculations in report form using spreadsheet software.
• Comprehend and make inferences from written materials.
• Produce written documents with clearly organized thoughts using proper sentence construction, punctuation and grammar.
• Work cooperatively with City employees, the City Council, committees, other government agencies, and the public.
• Work safely without presenting a direct threat to self or others.

Additional Requirements:

• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicle safely, possess a valid driver license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee does not have personal insurance coverage.
• Some positions require performance of other essential and marginal functions.

ACCEPTABLE EXPERIENCE AND TRAINING:
Five years of responsible experience in the management of assisted and affordable housing programs, including at least two years of supervisory experience, and a bachelor's degree in business, public administration, the social sciences, or a related field. Other combinations of experience and education that meet the minimum requirements may be substituted.