Job Description

COMPUTER PRODUCTION SCHEDULER

JOB CODE 09330

Effective Date:	12/92A

DISTINGUISHING FEATURES OF THE CLASS:

The fundamental reason this classification exists is to schedule computer processing for a three-shift operation; set priorities for all computer jobs; and regulate the production schedule as required to handle special jobs. This position adjusts and modifies processing schedules to compensate for hardware and software delays, analyzes workload requirements, and recommends changes in hardware or systems to attain maximum efficiency of computer resources. The Computer Production Scheduler acts as the focal point for responding to all user operational problems. This classification reports to an Information Technology Supervisor or other supervisor, and work is evaluated on success in meeting production schedules.

ESSENTIAL FUNCTIONS:

• Prepares and maintains daily, weekly, and monthly processing schedules for a three-shift operation;
• Coordinates user input for processing of scheduled and unscheduled work;
• Schedules all computer processing jobs and adjusts the schedule when necessary;
• Communicates with Operations and Data Entry personnel regarding revisions or problems concerning schedules;
• Determines the correct order in which jobs should be run;
• Reads and interprets flow charts and operating system documentation;
• Coordinates rerun/restart efforts;
• Reschedules jobs as necessary when production problems or sudden high priority situations are encountered;
• Responds to emergency situations while on call to resolve problems on or off-site;
• Maintains a hold status on all production jobs which cannot be processed due to a program change, erroneous file data, etc.;
• Resolves complex abort conditions (resorts files, determines restart points, and sequence of corrective actions necessary according to system documentation) and resubmits for processing through the Computer Production Scheduler;
• Sets up on-line Job Control Language (JCL) for automated computer processing of assigned systems to ensure that production is delivered in accordance with preestablished schedules;
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

Required Knowledge, Skills and Abilities:

Knowledge of:

• Research techniques, methods, and procedures.
• Processing methods and procedures of large scale automated electronic data processing systems.
• Automated tape management systems.
• Automated computer production scheduling.
• Automated job submission systems.
• Job Control Language and system utility programs.
• System utilities.
• Computer production scheduling and control techniques.

Ability to:

• Produce written documents with clearly organized thoughts using proper sentence construction, punctuation, and grammar.
• Communicate orally in the English language with customers, clients, and the public in face-to-face one-on-one settings, or using a telephone.
• Enter data or information into a terminal, PC, or other keyboard device.
• Operate a variety of standard office equipment requiring continuous or repetitive arm-hand movements such as a calculator or computer keyboard.
• Remain in a sitting position for extended periods of time.
• Work cooperatively with other City employees.
• Read and interpret flow charts and operating system documentation.
• Determine the correct order in which jobs should be run.
• Schedule all computer processing jobs and adjust the schedule when necessary.
• Work safely without presenting a direct threat to self or others.
• Exercise discretion in handling confidential data.
• Read, interpret, and manipulate system utilities to correct error conditions and/or prevent potential production problems.
• Read, interpret, and manipulate JCL quickly and accurately using a computer to submit jobs to the automated scheduling system.
• Organize and perform multiple tasks in a quick, accurate, and efficient manner in order to meet production schedules.
• Exercise independent judgment.

Additional Requirements:

• Some positions will require the performance of other essential and marginal functions depending upon work location, assignment, or shift.

ACCEPTABLE EXPERIENCE AND TRAINING:
Three years of experience in computer operation production, coordination or production scheduling, or production control. Other combinations of experience and education that meet the minimum requirements may be substituted.