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Job Description

LEAD COMPUTER OPERATOR

JOB CODE 09530

Effective Date:	12/92A

DISTINGUISHING FEATURES OF THE CLASS:

The fundamental reason this classification exists is to serve as a shift supervisor in the operation of EDP equipment in a large scale computer facility, which includes mini-computers and related auxiliary equipment. Incumbents are responsible for planning and quality control; handling the most difficult applications and troubleshooting problems; reconfiguring hardware to prevent system failure and promote efficient data processing; and developing and implementing procedures and techniques necessary for efficient data processing. Duties are performed with independent judgment and initiative under the general direction of a supervisor. Performance is evaluated on the quality and quantity of work produced.

ESSENTIAL FUNCTIONS:

• Supervises Computer Operators on an assigned shift;
• Operates all computer equipment at a centralized data center;
• Resolves problems caused by or related to computer equipment;
• Operates tape/disk library;
• Prepares written accurate and complete shift and system console logs;
• Notifies appropriate personnel of significant operations problems;
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

Required Knowledge, Skills and Abilities:

Knowledge of:

• Capabilities, limitations, and operation of large electronic data processing systems.
• Safeguards and security procedures for equipment and data files.

Ability to:

• Perform a broad range of supervisory responsibilities over others.
• Diagnose equipment malfunctions and directs corrective action.
• Implement new operating techniques as they are developed.
• Handle emergency situations quickly and calmly.
• Ensure the effective utilization of equipment to meet production needs and schedules.
• Comprehend and make inferences from written material in the English language.
• Move heavy objects, such as computer paper weighing 50 pounds or more, short distances (20 feet or less).
• Learn job related material primarily through oral instruction and observation to effectively perform job duties. This learning takes place mainly in an on the job training setting.
• Enter data or information into a terminal, PC, or other keyboard device.
• Produce written documents in the English language with clearly organized thoughts using proper sentence construction, punctuation, and grammar.
• Work cooperatively with others.
• Work safely without presenting a direct threat to self or others.

Additional Requirements:

• Some positions will require the performance of other essential or marginal functions depending upon work assignment, location, or shift.

ACCEPTABLE EXPERIENCE AND TRAINING:
Three years of experience as a computer operator on a large scale system and nine semester hours of computer science coursework. Other combinations of education and experience which meet the minimum requirements may be substituted.