Job Description

TRANSIT SUPERINTENDENT

JOB CODE 17820

Effective Date:	07/07N

DISTINGUISHING FEATURES OF THE CLASS:

The fundamental reason this classification exists is to ensure the effectiveness and quality of City funded contracted transit services, and direct and administer the day-to-day activities of Public Transit Department personnel and contractors responsible for the provision of transit services to Phoenix and neighboring cities. Incumbents in this class report to a Deputy Director.

ESSENTIAL FUNCTIONS:

• Oversees and manages staff responsible for the monitoring and oversight of private service contractors;
• Develops and implements contract oversight procedures;
• Monitors the quality of maintenance and repairs performed by contractors on city owned vehicles;
• Develops work scopes and service requirements for service solicitations;
• Plans service improvements and expansions;
• Oversees the operation, management and maintenance of the Regional Operational Control Center;
• Works closely with METRO to ensure Bus/Rail interface;
• Oversees various projects, functions and special events;
• Ensures adherence to local, state and federal transportation laws and regulations;
• Inspects all transit facilities and vehicles and directs corrective action;
• Develops the annual assigned budget function;
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

Required Knowledge, Skills and Abilities:

Knowledge of:

• Federal, State, and local rules and regulations pertaining to transit management and City contracted procedures.
• Contract management process and reporting.
• Rules and regulations affecting transit safety.
• Transit maintenance requirements and necessary supplies, materials, and equipment.
• Transit servicing and storage requirements and applicable safety precautions.

Ability to:

• Identify trends in the transit industry and assess their impact on general transit.
• Perform a broad range of supervisory responsibility over City and contracted staff.
• Communicate orally in the English language with individuals in a face-to-face, one-on-one or group setting, or by telephone.
• Produce documents written in the English language with clearly organized thoughts using proper sentence construction, punctuation, and grammar.
• Estimate labor or material cost to prepare initial project budgets.
• Work cooperatively with other City employees and the public.
• Work safely without presenting a direct threat to self or others.

Additional Requirements:

• This position requires the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver’s license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.

ACCEPTABLE EXPERIENCE AND TRAINING:
Five years of experience in transportation operations, maintenance and planning, including three years in a supervisory capacity or management of operating contracts and a bachelor’s degree in business management or a related field. Other combinations of experience and education which meet the minimum requirements may be substituted.