Quick Links              --------------------- Airport/Sky Harbor City Jobs Departments A-Z Garbage/Recycling Mayor/City Council Online Services Public Meetings Public Safety What's New Mailing Lists Calendar

	Discover Phoenix	Residents	Businesses	City Government	Employment	Youth & Seniors	e-Services	Home

Job Description

ASSISTANT CONVENTION CENTER DIRECTOR

JOB CODE 27620

Effective Date:	Rev. 03/08A

DISTINGUISHING FEATURES OF THE CLASS:

The fundamental reason this classification exists is to be responsible for directing the day to day operations of the Phoenix Convention Center and venues and provide executive level assistance and policy analysis to the department director. Responsibilities include working with business representatives, organizations, community agencies, advisory committees, and show promoters. The incumbent oversees the Sales and Marketing, Venue Management and Operations Divisions, along with monitoring the work of contractors. Duties also include responsibility for negotiating operational contracts as well as serving as liaison with other City departments and City officials. The incumbent works under the general direction of the Convention Center Director and work is subject to evaluation based on results obtained.

ESSENTIAL FUNCTIONS:

• Provides day-to-day management for the overall operation of the Convention Center and venues and management oversight of departmental sections;
• Acts as Convention Center representative with other City departments and City officials;
• Assists in planning, organizing, and directing the work of professional and paraprofessional staff and activities of the Convention Center Department;
• Plans, assigns, and directs, through supervisory personnel, the activities of clerical, unskilled, semiskilled, skilled, and professional employees;
• Directs and supervises operation and maintenance of the convention center facilities, and maintenance of the parking and theatrical facilities;
• Communicates and works with representatives of various businesses, business organizations, citizen boards, community agencies, advisory committees, or promoters regarding facility accommodations for conventions, trade shows, exhibitions, entertainment productions, and community events;
• Interacts with and responds to other downtown stakeholders, such as the Downtown Partnership, Chamber of Commerce, Greater Phoenix Convention and Visitors Bureau, etc.;
• Prepares annual and periodic budget estimates and provides on-going oversight of expenses to budget;
• Plans for existing and future staffing, equipment, and materials needs;
• Performs contract administration duties, including evaluating proposals and bids, negotiating and recommending contract terms, evaluating performance, and ensuring compliance with contract agreements;
• Assists director in departmental policy development and analysis;
• Writes or directs the preparation of comprehensive management reports;
• Meets with and develops working relationships with the corporate community and partner organizations;
• Works closely with show clients and tenants to provide the highest level of convention services;
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

Required Knowledge, Skills and Abilities:

Knowledge of:

• Effective practices/programs for provision of quality customer service.
• Principles and practices of public administration, municipal budgeting and finance, supervision, public building management, building and equipment maintenance, economic development and urban redevelopment.
• Operation and maintenance of a convention center or exposition center, parking facilities, and theatrical venues.
• Various federal, state, and local laws and regulations relating to the legal and safe operation of public assembly facilities.
• Leadership styles and skills.
• Current practices, procedures, and effective application of public assembly facility security and risk management programs.

Ability to:

• Provide leadership and management guidance over departmental staff.
• Negotiate in writing and in person with private and public agencies and with representatives of various citizen groups.
• Perform a broad range of supervisory responsibilities over others.
• Achieve established objectives with minimal guidance and supervision.
• Communicate in the English language by phone or in person in a one-to-one or group setting.
• Comprehend and make inferences from written material.
• Produce written documents in the English language with clearly organized thoughts using proper sentence structure, punctuation, and grammar.
• Work cooperatively with other City employees and the general public.
• Negotiate successful results best representing the interests of the department and the City.
• Work safely without presenting a direct threat to self or others.

Additional Requirements:

• This position requires the use of personal or City vehicles on City business. The individual must be physically capable of operating the vehicles safely, possess a valid driver's license, and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• Some positions will require the performance of other essential and marginal functions.

ACCEPTABLE EXPERIENCE AND TRAINING:
Five years of highly responsible management experience in the operation and maintenance of a convention center, theatrical facilities, and/or similar public assembly facilities, including supervisory experience, and a bachelor's degree in public or business administration, or a related field. Other combinations of experience and education that meet the minimum requirements may be substituted.