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Job Description

NEIGHBORHOOD MAINTENANCE TECHNICIAN II

JOB CODE 60640

Effective Date:	9/00A

DISTINGUISHING FEATURES OF THE CLASS:

The fundamental reason this classification exists is to coordinate all office related court case research and activities; to coordinate the abatement assessment process; to analyze data and prepare reports; to provide administrative support to appeals processes; and to complete special projects for the Preservation Division of the Neighborhood Services Department. A greater degree of technical expertise, coordination activities, assignment to special project areas, and less emphasis on processing the associated paperwork distinguishes this classification from Neighborhood Maintenance Technicians I. The Neighborhood Maintenance Technician II works under the general supervision of a Neighborhood Preservation Inspector II.

ESSENTIAL FUNCTIONS:

• Researches and analyzes information regarding property ownership, land use, current zoning, and case histories in the preparation of cases for civil or criminal court or for administrative review of violations of the Neighborhood Preservation Ordinance;
• Responds to complex questions from the public that are referred by Neighborhood Maintenance Technicians I;
• Organizes relevant documentation in preparation of court cases;
• Interprets ordinances, regulations, and legal documents;
• Processes payments and monitors expenditures;
• Provides staff assistance for administrative hearings;
• Serves as the Division's vehicle coordinator;
• Develops or recommends section procedures;
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

Required Knowledge, Skills and Abilities:

Knowledge of:

• Zoning, property maintenance, and environmental safety ordinances.
• Real estate documents and recording processes.
• Research methods which expedite the gathering of pertinent and factual data.

Ability to:

• Conduct research using various databases and computer systems.
• Communicate orally with customers, clients or the public using a telephone.
• Comprehend and make inferences from materials written in the English language such as ordinances, tax records, and legal descriptions.
• Learn job-related material primarily through oral instruction and observation. This learning takes place mainly in an on-the-job training setting.
• Enter data or information into a terminal, PC or other keyboard device.
• Produce written documents with clearly organized thoughts using proper sentence construction, punctuation and grammar.
• Work safely without presenting a direct threat to the incumbent or others.
• Work cooperatively with other City employees and the public, often under difficult circumstances.
• Convey technical information accurately.

Additional Requirements:

• Some positions will require the performance of other essential and marginal functions depending upon work location, assignment or shift.

ACCEPTABLE EXPERIENCE AND TRAINING:
Two years of research and public contact activities relating to ordinance and regulation enforcement and prosecution procedures. Other combinations of experience and education that meet the minimum requirements may be substituted.