Job Description

EQUIPMENT SERVICES AIDE

JOB CODE 73030

Effective Date:	06/95A

DISTINGUISHING FEATURES OF THE CLASS:

The fundamental reason this classification exists is to input, retrieve, and interpret fleet maintenance work order information. Duties include daily input and retrieval of work order information, correlate and interpret this work order data, and coordinate equipment repairs with user departments. General supervision and work assignments are received from the Equipment Maintenance Supervisor or Equipment Shop Foreman.

ESSENTIAL FUNCTIONS:

• Operates an Equipment Management Information System computer terminal to open, enter, and update maintenance work orders;
• Reconciles time card totals and verifies time cards daily prior to Foreman's signature;
• Creates and updates records and maintains files relating to vehicle maintenance, i.e., Preventive Maintenance (PM) history and state emission test information;
• Answers telephones and takes messages;
• Schedules vehicle repairs and preventive maintenance;
• Inputs commercial repair changes;
• Interacts with using departments or divisions on vehicle status.
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

Required Knowledge, Skills and Abilities:

Ability to:

• Work cooperatively with others.
• Work safely without presenting a direct threat to incumbent or others.
• Understand and follow oral and written instructions in the English language.
• Enter data or information into a computer terminal, PC or other keyboard device.
• Read and interpret work order information.
• Remain calm and effective under heavy work load conditions.
• Communicate orally in the English language with customers, clients, and the public using a telephone and in face-to-face, one-to-one settings.

Additional Requirements:

• Some positions will require the performance of other essential and marginal functions depending upon work assignment, location or shift.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. In addition, individuals may be required to pass an Arizona Department of Transportation physical exam and possess the appropriate commercial driver's license (C.D.L.). Pre-employment drug testing is required for C.D.L. positions. Employees in C.D.L. positions will be subject to unannounced alcohol and drug testing as a condition of continued employment. Use of a personal vehicle for City business will be prohibited if the employee does not have personal insurance coverage.

ACCEPTABLE EXPERIENCE AND TRAINING:
Two years of clerical work in a large fleet activity (or two years at the level of Equipment Services Worker I or Automotive Parts Clerk I.) Other combinations of experience and education that meet the minimum requirements may be substituted.