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Job Description

METHODS AND STANDARDS ANALYST

JOB CODE 73150

Effective Date:	06/95A

DISTINGUISHING FEATURES OF THE CLASS:

The fundamental reason this classification exists is to perform studies of equipment maintenance and repair work, establish improved methods or procedures for equipment maintenance, and apply time standards to specific automotive maintenance and repair operations. Work includes maintaining records and assisting in the training of employees in methods, job instruction, and related activities. Work is performed in accordance with established procedures under the general supervision of the Fleet Operations Manager, who reviews work through conferences and results obtained.

ESSENTIAL FUNCTIONS:

• Calculates and prepares the division's budget recovery through the rate setting process;
• Conducts studies of vehicular maintenance trends, mechanic performance, and other equipment maintenance topics as assigned by management;
• Makes recommendations to increase productivity through improved work methods;
• Prepares and tracks the division's user department billing;
• Prepares reports and recommendations in the area of cost analysis;
• Performs quality assurance inspections of repaired equipment and data base integrity to ensure compliance with Division procedures;
• Analyzes procedures involving all aspects of equipment operation and makes recommendations for improvements;
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

Required Knowledge, Skills and Abilities:

Knowledge of:

• Methods, materials, tools, and standard practices of automotive and off-road equipment trade.
• Operating and maintenance requirements of automotive and off-road equipment.
• Principles and application of statistical methods and forms.

Ability to:

• Make mathematical calculations of limited complexity.
• Work cooperatively with other City employees.
• Produce written documents in the English language with clearly organized thoughts using proper sentence construction, punctuation, and grammar.
• Communicate orally with co-workers, clients, or the public in a group setting.
• Work safely without presenting a direct threat to self or others.
• Observe or monitor data to determine compliance with prescribed operating standards.
• Enter data or information into a terminal, PC, or other keyboard device.
• Review or check the work products of others for conformance with standards to ensure uniformity.
• Operate and understand basic computer technology such as word processing, flow charts, spreadsheets, and relational data bases.

Additional Requirements:

• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. In addition, individuals may be required to pass an Arizona Department of Transportation physical exam and possess the appropriate commercial driver's license (CDL). Pre-employment drug testing is required for CDL positions. Employees in CDL positions will be subject to unannounced alcohol and drug testing as a condition of continued employment. Use of a personal vehicle for City business will be prohibited if the employee does not have personal insurance coverage.
• Some positions will require the performance of other essential and marginal functions depending upon work location, assignment, or shift.

ACCEPTABLE EXPERIENCE AND TRAINING:
Three years of experience as a journeyman mechanic, or certification by the National Institute for Automotive Service Excellence as a General Automotive Mechanic, supplemented by college level courses in mathematics or accounting and completion of the training class for Methods and Standards Analysts established by the City of Phoenix, Equipment Management Division, or its equivalent. Other combinations of experience and education that meet the minimum requirements may be substituted.