The Neighborhood Services Department (NSD) and PHX11 have received a gold AVA Award for "Phoenix Working for You," a live, call-in show last March that featured interviews with NSD staff about department programs and services.

The AVA marks the fourth national award that the city's cable station and NSD have received for the show. The other recognitions are Telly, Hermes Creative and MarCom awards.

The show included a phone bank with NSD employees who fielded scores of calls from viewers wishing to discuss topics featured on the show. The topics included blight and the role of neighborhood inspectors, Graffiti Busters, neighborhood associations and Fight Back groups.

Sponsored by the Association of Marketing and Communication Professionals, the AVA recognizes outstanding film and audiovisual productions and content.

Only 14 percent of this year's nominations received the gold AVA Award.