The city of Phoenix Neighborhood Services Department (NSD) has won the Public Technology Institute's 2007-2008 Significant Achievement Award for implementing the use of laptops, docking ports and wireless printers for its housing rehabilitation specialists.

This use of mobile technology enabled the nine specialists to increase productivity, improve customer service and further enhance the department's mission to improve the quality of life in Phoenix neighborhoods.

The laptops are hooked up to various city databases, which provide the specialists access to permitting, utility and property information systems.

NSD handles more than 500 construction projects a year under the city's housing rehabilitation and lead remediation program throughout the city.

The Public Technology Institute, located in Washington D.C., recognizes local governments annually that demonstrate the application of technology to improve service delivery, reduce operating costs and create new revenue opportunities.