Phoenix, AZ – A push of a button is all it takes to summon help finding a lost vehicle at Phoenix Sky Harbor International Airport. The airport now has parking Assistance Call Boxes in its parking lots and garages. The boxes are located near the elevators and throughout parking areas. If visitors can’t find their car, all they need to do is press a button on the Assistance Call Box and a parking attendant arrives within minutes. The boxes are equipped with blue lights on the top which make them easier to locate. Parking attendants are experts at finding lost vehicles, and usually locate them in minutes.

Visitors may also call for help if they have a flat tire, lock their keys in their vehicle or need a jump start. Customers are already taking advantage of the service, at a rate of about 35 calls per day. The boxes also offer a separate emergency button which, when pressed, connects the visitor to the airport emergency dispatcher. Any time a button on the Assistance Call Box is pressed, a two way conversation is initiated between the customer and the employee answering the call. The system is set up so that the Phoenix Sky Harbor Communications Center and parking office automatically know the location of the call box being used.

There are nearly 150 Assistance Call Boxes in parking lots at Phoenix Sky Harbor. They are located in both short term and economy parking facilities. “This is just one more way for Phoenix Sky Harbor to provide world class service to our customers,” said Phoenix Assistant Aviation Director, Carl Newman. “We are thrilled to be able to offer this amenity to airport visitors.”

###