True or False Questions

1. The alarm panel transformer must be plugged into a 24-hour outlet.

True
False

2. The control panel battery will always last five (5) years.

True
False

3. You do not need to lock doors and windows before you arm your system.

True
False

4. Shaking a door should not set off the alarm.

True
False

5. If you have any telephone work completed, you do not need to worry about the alarm system.

True
False

6. Every person who uses the system only needs to know their password or identification code for verification with the central station.

True
False

7. False alarms caused by normal monsoon conditions are not considered false alarms and are defined by the City Code on alarm systems as an Act of God.

True
False

8. The City Code on alarm systems allows two false alarms within a calendar year, and allows for a $100 false alarm assessment on the third and each subsequent false alarm.

True
False

9. The City Code allows a 30-day grace period for newly installed alarm systems if the Alarm Subscriber Permit application is submitted within ten (10) days of the installation of the system.

True
False

10. The Phoenix Police Department suspends police response when the alarm system has generated too many false alarms.

True
False

Multiple Choice Questions

1. The most common reason for false alarms is:

a) Equipment problems
b) Weather
c) Human error
d) None of the above

2. Which of the following items can cause a motion detector to falsely trip?

a) Drafts in the walls
b) Ceiling fans
c) Pets
d) All of the above

3. When your system has had a false alarm activation, you should do the following:

a) Wait and see if a second false alarm occurs
b) Contact your alarm company
c) Determine what caused the false alarm and take corrective steps
d) Turn off the alarm system

4. An alarm system is like:

a) A shoe
b) A doormat
c) A car
d) A dog

5. The control panel battery should be replaced a minimum of:

a) Every year
b) Every one to two years
c) Every two to three years
d) Every four years

6. Some system sensors are equipped with 9-volt batteries. These batteries should be replaced:

a) Every year
b) Every one to two years
c) Every two to three years
d) Every four years

7. If you decide you do not want your alarm system monitored by a central station:

a) You are not subject to the requirements of the City Code on alarm systems
b) You do not need an Alarm Subscriber Permit
c) You can program an automatic or prerecorded message on a device that dials the police department directly
d) None of the above
e) All of the above

8. You are required, by City Code, to inspect and service the alarm system:

a) At least once every twelve months
b) At least once every six months
c) At least once every two years
d) At least once every five years

9. You should perform a visual check and routine service on the alarm system once a month. Which item(s) would be included in the monthly check and service:

a) Check all contacts to make sure they are tight and clean
b) Dusting around motion detectors and smoke detectors
c) Check of doors and windows for warping, loose doors and loose contacts
d) Check any wiring if possible
e) All of the above

10. The highest call for police response recieved by the Phoenix Police Department is:

a) Domestic disputes
b) Burglaries
c) Traffic Accidents
d) Burglar alarms

Score =
Correct answers: