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Public Transit Department

Picture of Debbie Cotton
Debbie Cotton,
Public Transit Director

Valley Metro Transit Information, (602) 253-5000; for customers with hearing impairments, TTY (602) 261-8208.

Media Center

Get Phoenix Public Transit press releases and news

Citizens' Transit Commission
Meeting Dates

Citizens Transit Commision Mission

Bylaws (Revised Apr. 2008)
Creation of Commission
Commissioner terms

Agenda for May 1, 2008

Other Phoenix Transportation Services
Reserve-A-Ride Human Services Department

Rideshare promotes car- and vanpool options for drivers

More transit information sites
Transit Glossary. Terminos de transporte en español.

Phoenix Transit Plan information

Public Transit Department
Annual Reports

2007 Annual Report

2006 Annual Report.

Public Transit Department Environmental Policy Statement

Transit Now
cable show on PHX 11 (Cox and Qwest)

City of Phoenix Finance/Purchasing Department
Current solicitations for bids and requests for proposals.

Valley Metro Rail Phoenix is a partner in METRO, the light rail transit project, along with the cities of Tempe, Mesa, and Glendale.

Regional Transportation Plan

National Transportation Web sites
American Public Transportation Association

Federal Transit Administration

Center for Transportation Excellence

Want to do business with Phoenix? Learn about the Minority, Woman, & Small Business Enterprise here.

The City of Phoenix Flag Bus will travel city streets commemorating our nation's patriotism during the summer months.

As a patriotic tribute, the City of Phoenix Public Transit Department will roll out a red-white-and-blue-decorated bus starting May 17 in honor of the heroes who have fought for our freedom and independence. The bus will service City streets for about two months. Find route information.

Learn Bus Service Changes at Open Houses

With the implementation of light rail service into the regional transit system, on December 29, 2008 a number of local bus routes in Phoenix will be modified.  Phoenix bus riders and the general public are invited to a series of open houses and a public hearing to learn about those changes and to give their input.

Learn more. Lea esto en español

Federal Grant Hearing Concluded

A public hearing was recently held to present the proposed transit capital projects for the metro-Phoenix area submitted to the Federal Transit Administration for federal funding.

The public hearing on Monday April 28, 2008 included an informal open house to allow the public to review projects, and also gathered public comment. Comments collected will be posted online at this website. The proposal information provided can still be viewed at www.phoenix.gov/publictransit/FTA.html. Lea esto en español.

DASH is changing!

The Public Transit Department is incorporating public input on changes to the DASH dowtown circulator route. The changed service will provide continued access to government agencies, while rerouting through neighborhood areas to meet the needs of downtown Phoenix's new ASU campus, businesses and residents.

Open houses for DASH are concluded. For more information, click here.

No Taggin' Our Wagon Campaign Underway

The logo for the No Taggin' Our Wagon campaign, a razor and a marker handcuffed together.

The Phoenix Public Transit Department is promoting the "No Taggin' Our Wagon" Campaign to alert passengers to the problem of graffiti on Phoenix buses. Passengers are asked let someone know when graffiti happens, by notifying the bus operator or members of the Public Transit Police Bureau. If you see someone tagging a bus, keep in mind:

  • The bus number (it’s located inside at the front of the bus and outside the bus)
  • The date and time
  • The bus route and what direction the bus is headed

  • Riders can call Valley Metro customer service with information, at (602) 253-5000.  Riders can also call the Graffiti Hotline at (602) 262-7327.  Your tip may you some money and help us keep our buses graffiti-free.

Public Transit Department Opens West Facility

Councilman Michael Nowakowski, elected officials from several Valley cities, Public Transit Department staff and several transit partner organizations celebrated the ceremonial opening of the West Transit Facility on Jan. 28. The new maintenance and operations complex will provide support to bus routes throughout the Valley.

City of Phoenix Public Transit staff, elected officials and members of partner organizations hold a banner in front of a bus exiting the city's new West Transit Facility.

Transit Improvements In January

The Phoenix Public Transit Department added new service throughout the city on January 28th. Two new neighborhood circulators in North Phoenix, additional RAPID(tm) trips on all four routes, and increased frequency on some heavily-used routes are all in operation..

Check the route-by-route changes or go to Valley Metro for regional information. This is in addition to service increases in July, with our Big Splash of new transit service.

Phoenix Neighborhood Circulator Service

Phoenix has two new neighborhood circulators starting January 28th - one is DART (Desert Ridge Area Revolving Transport) in the Desert Ridge area and the other is Deer Run in the Deer Valley area. This free transit service is designed to get local residents to the most popular locations in their communities.

Phoenix Neighborhood Circulator Service

Transit Fare Structure

The City of Phoenix implemented a new fare structure on Dec. 1, including the introduction of all-day passes, and the elimination of tickets, tokens and transfers. Read the fare ordinance.

Visit The Sunnyslope Transit Center

North Phoenix residents can take advantage of the new Sunnyslope Transit Center to buy fare media, check schedules or park and ride. Located at the southeast corner of 3rd Street and Dunlap, the Sunnyslope Transit Center has security during bus operating hours, and covered parking for commuting transit riders.

Transit Watch:
Passengers Asked to Help Keep
Transit System "Everyday Safe"

The City of Phoenix Public Transit Department asks passengers to take part in the Transit Watch program to help keep Phoenix's transit system "everyday safe.

Personal Cool / Manténgase Fresco

Bus passengers are also pedestrians. Take care when using the bus system during the hot summer months. Here are a few tips on protecting yourself from the sun.

Smoke Free Arizona Initiative, Proposition 201

as applied to city-owned
transit vehicles and facilities in Phoenix

The May 1, 2007 new anti-smoking provisions changes rules on public smoking. This fact sheet may answer questions about how they apply to city-owned transit vehicles and facilities.

RAPID/Express Information

As gas prices rise, so does interest in taking the bus. Before you plan your trip on RAPID(tm), know which buses are full by checking out the seating capacity charts. For the on-line trip planner go to ValleyMetro.org.

Light Rail Construction Updates Newsletter
Topic: Bus Stops and other changes to bus service

This newsletter focuses on changed bus stops in the area of light rail construction and other passenger questions. You can subscribe to receive transit news via e-mail at the PubTrans listserv site.

Transit Information E-mails

To subscribe to information about public transit

Bus Basics to Using Transit

If you'd like to take the bus, here's some information on planning your bus trip:

Bus Basics: How to Ride
Right Time and Route: Choosing a trip
Smooth Ride: Tips for a Courteous Trip
Park your car and ride the bus: Check available parking places
Local route chart or RAPID/Express routes: Find out which routes have the heaviest ridership.

Phoenix Transit Plan

Seven years ago, Phoenix voters approved the Phoenix Transit Plan allowing the Phoenix Public Transit Department to add more local and commuter buses and Dial-a-Ride vehicles, increase frequency and hours of service, and plan other transit improvements including METRO, the regional light rail that will serve Phoenix and other parts of the Valley.

As a member of the Valley Metro, organization, Phoenix owns and operates transit service within the city and has about 45 million passengers boardings each year on buses traveling more than 18 million miles on city streets.

The Public Transit Department business number is (602) 262-7242 and is located at 302 N. 1st Ave., Suite 900, Phoenix, AZ, 85003. Valley Metro Transit Information line is (602) 253-5000 or for persons with text telephones (602) 261-8208.

The Phoenix Transit Plan supports these transit services:

Bullet pointLocal buses , also known as Metro buses, go more places, more often daily, including holidays.

Bullet pointPhoenix Dial-a-Ride, a paratransit service for people who are ADA-certified, persons with disabilities, and seniors. If you live in other areas of the Valley, check other cities for their Dial-a-Ride programs.

Bullet pointRAPID is a park-and-ride based commuter service that runs Monday through Friday within the city of Phoenix that goes to and from downtown Phoenix. Passengers can park their cars at a number of secured park-and-rides around the city and ride in on a specially-designed RAPID buses, which are made for freeway travel . Some trips have standing room only, so check out your RAPID or Express route for seat availability.

Bullet pointExpress is a Monday through Friday commuter service that travels along both city streets and the freeway to pick up passengers going to and from downtown Phoenix.

Bullet pointALEX is a neighborhood circulator covering the Ahwatukee area seven days a week.

Bullet pointCopper Square DASH Monday through Friday, the sleek copper-colored DASH buses run between the State Capitol and Copper Square (downtown Phoenix) during work hours. In the evening, DASH hits the town's entertainment venues.

Bullet pointTransit Facilities including transit centers and Park-and-Ride lots are all part of service improvements.

If you'd like more information about transit programs and updates, sign up for transit news. Or contact the Public Transit Department at (602) 262-7242.

EMAIL ICONEmail the Public Transit Department

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Last Modified on 05/14/2008 13:35:06