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Contact the Water Services Department

The City of Phoenix Water Services Department is pleased to provide you with assistance regarding your water or sewer service and providing information regarding our many programs and ongoing projects.

Please click on a topic area below to contact us regarding that topic. However, if you require immediate assistance in regards to customer services related issues, please call 602-262-6251 during regular business hours (Monday - Friday, 8 a.m. to 5 p.m.).

For water or sewer related emergencies, such as a broken water main, fire hydrant, water service line (between a water meter and the street), sewer backups (possibly caused by city infrastructure), or if you see water gushing from the middle of a street, please call our 24/7 hotline, 602-261-8000.

  Billing or Bill Payment Issues
  Service Questions (Pressure/Turn-on/Turn-off, etc)
  Report Water Waste (water in the streets)
  Water Quality Issues (taste, odor and appearance)
  Water Conservation and Water Resources
  Report a leaking water line or fire hydrant
  Industrial and Commercial Sewer Discharge Issues
  Tres Rios Wetlands and Tour Questions
  Water Services Administration Questions
   
 
 

 

Frequently asked questions about Water Services related topics

 

Last modified on 01/10/2011 11:29:45