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    Continuous Improvement

    For related information​ visit the Department of Justice (DOJ) Investigation Report Incidents Website​

     

    The Evolution of Police Reform in Phoenix

    The City of Phoenix, its Police Department, and the community are working together to create a standard which prioritizes a genuine commitment to continuous improvement. The Phoenix Police Department believes reform is about becoming a self-assessing and self-correcting agency, while prioritizing public safety, transparency, accountability and training. Various community groups and the Phoenix City Council are vital pieces in fostering this evolution. Below are several areas where the actions behind these commitments are being prioritized. 

    Expand each title for an explanation of reforms and actions taken to continuously improve.

    Use of  Force

    The goal of every encounter is to protect innocent bystanders, Phoenix Police Department (PPD) members, suspected offenders, and the broader community by bringing that encounter to a successful resolution. In some instances, force may be used to achieve these goals. PPD is continuously working with community groups and law enforcement experts to advance policy, training and tools in this area. Below you will find a link to a list of the proactive measures taken to ensure PPD is an industry leader in the use and evaluation of force.

    Download Use of force timeline PDF

    Potentially Discriminatory Policing Practices

    The Phoenix Police Department has taken steps to foster a culture of empathy and respect. The following are some of the initiatives taken to create and strengthen an anti-discrimination culture. 

    Download Potentially Discriminatory Policing Practices Timeline (PDF)

    First Amendment Protest Response

    The First Amendment of the U.S. Constitution guarantees the right to exercise free speech and assemble peacefully. The Phoenix Police Department has taken steps to ensure these rights are protected. Training and education are vital steps in the process of ensuring these rights are respected. Navigate to the link below for a list of reforms in this area.

    Download First Amendment Protest Response (PDF)

    Mental and Behavioral Health Response

    Some of the most complicated encounters facing peace officers involve encounters with individuals experiencing mental and behavioral health issues. The City of Phoenix is continuously collaborating with the community to improve its response and resources in this area. Navigate to the link below for a list of measures taken in this area.

    Download Mental and Behavioral Health Response Timeline (PDF)​

    People Experiencing Homelessness

    It is not illegal to be unsheltered and the City of Phoenix and its Police Department are committed to leading with services when encountering someone experiencing homelessness. The City of Phoenix has and will continue to invest in this urgent need for our community. Below are several measures taken to meet the complex necessities in this area.

    Download People Experiencing Homelessness Timeline (PDF)

    Continuous Improvement

    The City of Phoenix and Phoenix Police Department are committed to continuously assessing and improving all aspects of service to the community. Policies and procedures must withstand the test of time and be changed when necessary. All major policy changes are now sent out for public review and comment, which creates a collaboration between PPD and the community it serves. Below you will find a link to some of the measures taken to foster a culture of continuous improvement.

    Watch Phoenix PD receives ALEA Accreditation Video 

    Download Continuous Improvement Timeline (PDF) 

    ABLE Training at Phoenix PD

    5-0 Episode: Police Reform and DOJ

    Full Transparency

    The U.S. Department of Justice (DOJ) conducted a Civil Pattern or Practice inquiry into the Phoenix Police Department. The department welcomed this inquiry to help us understand how we can better serve the community. This was not an investigation of individuals or any one specific incident. After a 34 month investigation, the DOJ published a report on June 13, 2024. Visit the DOJ Investigation Report Incidents Wesbite for related information.

    To provide feedback or give input contact the DOJ directly at 866-432-0335 or email phoenix.community@usdoj.gov. 

    You may also contact the Phoenix Police Department Liaison Team at ppd.dojinvestigation@phoenix.gov.

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