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Prosecutor's Office Victim Phone Survey

Exterior of Municipal Court Building
City Prosecutor's Office
Phoenix Municipal Courthouse
300 W. Washington, 8th Fl
Phoenix, AZ 85030-4500

Please rate the quality of services you received from the Receptionist by scoring the following statements.
1. I was satisfied with the response of the receptionist.
   Strongly Agree Agree Neither Agree/Disagree Disagree Strongly Disagree

2. The receptionist was sensitive to my needs.
   Strongly Agree Agree Neither Agree/Disagree Disagree Strongly Disagree

Please rate the quality of services you received from the Advocate by scoring the following statements.
3. Did a victim advocate work with you on your case?
   Yes No

4. What was the name of your victim advocate?
  
5. The advocate’s assistance with problem solving was helpful.
   Strongly Agree Agree Neither Agree/Disagree Disagree Strongly Disagree

6. The advocate’s assistance increased my understanding of the criminal justice process.
   Strongly Agree Agree Neither Agree/Disagree Disagree Strongly Disagree

7. The advocate explained victim compensation and restitution.
   Strongly Agree Agree Neither Agree/Disagree Disagree Strongly Disagree

8. The advocate's services helped me exercise my rights in the criminal justice system.
   Strongly Agree Agree Neither Agree/Disagree Disagree Strongly Disagree

9. I would report a crime to Law Enforcement if I were revictimized in the future.
   Strongly Agree Agree Neither Agree/Disagree Disagree Strongly Disagree

10. I received consistent contact from the advocate.
   Strongly Agree Agree Neither Agree/Disagree Disagree Strongly Disagree

11. The Advocate's assistance helped me assess my safety needs.
   Strongly Agree Agree Neither Agree/Disagree Disagree Strongly Disagree

12. I benefited from emergency services such as cabs, parking validation or food vouchers.
   Strongly Agree Agree Neither Agree/Disagree Disagree Strongly Disagree

13. The Advocate treated me with dignity and respect.
   Strongly Agree Agree Neither Agree/Disagree Disagree Strongly Disagree

14. The Advocate gave me the information I needed to contact other support services.
   Strongly Agree Agree Neither Agree/Disagree Disagree Strongly Disagree

15. Overall, I was satisfied with the services I received from the Victim Services Unit.
   Strongly Agree Agree Neither Agree/Disagree Disagree Strongly Disagree

16. If you could improve one thing about the Victim Services Unit what would it be?
  

Def. Name Case #

Before you submit this e-mail form, you should be aware of the City's policy on the use of its e-mail systems. The policy states that the e-mail message you are about to send: (1) is subject to public disclosure under the Public Records Law, (2) is not private or confidential and (3) is retained for one month.

*Required field.



Last modified on 06/23/2008 14:25:16

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