Police Computer Svcs Bur Adm

Job Description



JOB CODE 62700

Effective Date: 06/92A


The fundamental reason this classification exists is to direct and administer all functions and operations of the Police Computer Services Bureau which includes all police EDP related projects/activities, police communications and alarm services. The incumbent is responsible for EDP planning and research, systems programming, applications programming, computer operations, computer maintenance, Public Safety voice and data telecommunications, Mobile Digital Terminal (MDT) systems, and alarm system installation and maintenance. This position is also involved with extensive vendor and user contact to reconcile conflicting and/or complex problems. Considerable latitude is permitted for independent action within the framework of department policies. Activity results are evaluated in comparison to established performance achievement goals. The Police Computer Services Bureau Administrator serves under the Support Services Division Assistant Chief. Although largely administrative in nature, duties of this position require direct supervision of various technical activities from time to time.


  • Supervises personnel and resources to provide service in the most efficient manner possible;
  • Monitors technical systems unit activities to assure adequate staff support to applications systems development;
  • Enforces department rules and regulations and reviews or initiates disciplinary action as required;
  • Keeps executive police management informed of unusual problems, situations or sensitive issues;
  • Administers hardware, software and application plan preparation, evaluation and presentation;
  • Monitors estimated vs actual progress schedules on projects through design review boards and steering committee meetings;
  • Participates in the budget preparation for the bureau;
  • Develops specialized plans and performs research on projects assigned;
  • Prepares and administers operating and capital improvement budgets;
  • Prepares and supervises the preparation of necessary reports and records and evaluates reports of subordinates;
  • Maintains regular and reliable attendance.
  • Demonstrates superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.

Required Knowledge, Skills and Abilities:

Knowledge of:

  • Principles, applications and techniques of electronic data processing systems management and administration.
  • Computer systems standards, design, management, programming and quality assurance.
  • Computer system planning, research, technical support functions, techniques, methods and procedures.
  • Project organization, management and control.
  • Public safety data processing and communications.
  • EDP procurement and vendor contract preparation.
  • Principles and practices of supervision and personnel administration.
  • City of Phoenix MIS and Police Department application systems, computer resources and Police Department user requirements.
  • State of the art hardware and technical software including its evaluation and utilization.
  • Office procedures, equipment, and systems and procedures analysis.
  • Management and organization theories and practices.
  • Human relations and communications techniques.

Ability to:

  • Communicate in English by phone or in person in a one-to-one or group setting.
  • Comprehend and make inferences from material written in the English language.
  • Produce written documents in english with clearly organized thoughts using proper sentence construction, punctuation and grammar.
  • Performs a broad range of supervisory responsibilities over others.
  • Work cooperatively with other City employees.
  • Learn job-related material through structured lecture and reading in the English language. This learning takes place mainly in a classroom setting.
  • Work safely without presenting a direct threat to self or others.

Additional Requirements:

  • Appointments to positions in the police Department are subject to appropriate polygraph and background standards.
  • Some positions will require the performance of other essential and marginal functions depending upon work location, assignment, or shift.


Five years of professional systems and programming experience in an on-line data processing facility utilizing remote terminals which involved a variety of computer system applications and technical systems design and development; and two years of experience in a supervisory/management capacity, plus some experience in a public safety on-line telecommunications setting. A bachelor's degree in public or criminal justice administration, computer science, computer information systems, or a related field. Other combinations of experience and education that meet the minimum qualifications may be substituted.