General Information on Discrimination Complaints

Employment Discrimination Complaints

It is illegal to discriminate on the basis of age, race, color, sex, religion, national origin, genetic information, marital status, disability, sexual orientation or gender identity or expression in any aspect of employment. The city investigates employment discrimination complaints against Phoenix employers with fewer than 15 employees. 

It also is illegal for the city or any city contractor or supplier with more than 35 employees to discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation or gender identity or expression. The city will investigate these complaints. If you suspect you have been discriminated against in employment, call the Equal Opportunity Department's Compliance and Enforcement Division at 602-262-7486/voice or 602-534-1557/TTY.

Federal and state governments investigate employers with 15 or more employees. It is illegal for these employers to discriminate on the basis of color, race, sex, religion, national origin, age or disability. Call the federal Equal Employment Opportunity Commission (602-640-5000/voice or  1-800-514-0393/TTY) or the Attorney General's Office Civil Rights Division (602-542-5263/voice or 602-542-5002/TTY) if you believe you have been discriminated against.

Note: Persons with disabilities are protected against discrimination under the Americans with Disabilities Act and the Arizonans with Disabilities Act. This protection is afforded to all employees who work for employers with 15 or more employees. For more information, contact the U.S. Equal Employment Opportunity Commission (602-640-5000/voice or 1-800-669-6820/TTY) or the Arizona Attorney General's Office (602-542-5263/voice or 602-542-5002/TTY).
 
Persons with disabilities that work for employers with fewer than 15 employees and whose employer is located within the Phoenix city limits should contact the Equal Opportunity Department at 602-262-7486/voice or 602/5434-1557/TTY. 

Small Employer Employment Discrimination Complaint Questionnaire Form

City Employment

Any employee of the city of Phoenix or job applicant who believes that he/she has been discriminated against in any aspect of employment or its process may file a formal complaint of discrimination with the Equal Opportunity Department. Discrimination or harassment complaints on the basis of race, color, national origin, religion, sex, age, disability, marital status, genetic information, sexual orientation or general identity or expression must be filed within 180 days of the alleged act(s) of discrimination. The 180-day time limit per City Administrative Regulation 2.35 on Equal Employment Opportunity does not affect the complaint rights of those filing external complaints with federal or state agencies. 

An employee may also file an internal complaint within his/her own department. Job applicants may file an internal complaint through the Human Resources Department if they so choose.

Housing Discrimination Complaints

It is illegal to discriminate on the following bases in the sale, lease, insuring or financing of housing:  

  • Sex
  • Race
  • Color
  • Religion
  • Disability
  • Pregnancy
  • National origin
  • Familial status
  • Sexual orientation
  • Domicile of a minor
  • Gender identity or expression
     

The Equal Opportunity Department investigates housing discrimination complaints within the city of Phoenix. If you suspect you have been discriminated against in housing, call the Compliance and Enforcement Division at 602-262-7486/voice or 602-534-1557/TTY.

Housing Discrimination Complaint Questionnaire Form

Public Accommodations Complaints

It is illegal to refuse or restrict service at any place of public accommodation on the basis of race, color, sex, religion, marital status, age,  national origin, disability, sexual orientation or gender identity or expression. This includes Phoenix restaurants, hotels, theaters, parks, hospitals, nightclubs, health spas and all establishments offering services to the general public. The city will investigate complaints. Call the Equal Opportunity Department's Compliance and Enforcement Division at 602-262-7486/voice or 602-534-1557/TTY.

Note: In addition to city ordinance, persons with disabilities are afforded protection against discrimination under the Americans with Disabilities Act and the Arizonans with Disabilities Act. The laws address access to facilities and services for persons with disabilities in places of public accommodation. For more information, contact the U.S. Department of Justice (1-800-514-0301/voice or 1-800-504-0383/TTY) or the Arizona Attorney General's Office (602-542-5263/voice or 602-542-5002/TTY).

Public Accommodations Complaint Questionnaire Form

Americans with Disabilities Act (ADA) Complaints

Under the Americans with Disabilities Act, individuals with disabilities must have access to all city programs, facilities and activities. Any person believing that such access is not available at a city of Phoenix facility or program should contact the city ADA Coordinator at 602-534-9276/voice or 602-534-1557/TTY. For property not associated with the city of Phoenix, call the Arizona Attorney General's Office (602-542-5263/voice or 602-542-5002/TTY) or Department of Justice ADA Information Line (1-800-514-0301/voice or 1-800-514-0383/TTY).