Actions taken by the city to comply with the ADA (Americans with Disabilities Act) include program, service or activity compliance; department facility access and transit access
Program, Service or Activity Compliance
All city of Phoenix departments have ongoing activities that are accessible to people with disabilities. Contact the department ADA liaison for further information on that department's activities. The following are specific ADA contacts for further information or to report concerns or problems.
All phone numbers have a 602 area code.
| Accessible playgrounds | Robert A. Hogg | 495-5944 |
| Accessible voting materials/polling places | Seth Scott | 262-4476 |
| ADA: Programs and facility complaints | Equal Opportunity Department | 262-7486 |
| Landlord/Tenant housing questions | Landlord/Tenant (message) | 262-7210 |
| Curb ramp requests | Doug Kirkman | 262-7222 |
| Employee accommodation questions | Human Resources Department | 262-7556 |
| Disabled parking enforcement | Walter Olsen | 534-1951 |
| Disabled parking layout violations | Neighborhood Services | 262-7844 |
| Mayor's Commission on Disability Issues | Equal Opportunity Department | 495-0358 |
| Housing discrimination complaints (disability) | Equal Opportunity Department | 262-7486 |
| Pedestrian accommodations | Doug Kirkman | 262-7222 |
| Sign language interpreter sources | Equal Opportunity Department | 262-7486 |
| TTY questions and sources | Equal Opportunity Department | 262-7486 |
| Information on alternate communication options | Equal Opportunity Department | 262-7486 |
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Department Facility Access
The ADA requires that city programs, services and activities be accessible to and usable by people with disabilities. Services must be accessible even though facilities may not meet all new accessibility standards.
City facilities include buildings, rights-of-ways, sidewalks, curb ramps, parking lots and more. Contact the departmental ADA liaison or an individual listed below if you have a concern about the accessibility of a city facility.
All phone numbers have a 602 area code.
| Curb ramp access | Doug Kirkman | 262-7222 |
| New city construction | Shane Silsby | 534-7105 |
| Service or facility access | Equal Opportunity Department | 262-7486 |
| Pedestrian accommodations | Doug Kirkman | 262-7222 |
| Bus or Dial-a-Ride access | Gabriel Peiz | 495-7133 |
Contact the Equal Opportunity Department at 602-262-7486/voice, 602-534-1557/TTY or 602-495-0517/fax.
Other disability-related information is available at the following sites:
Aviation
http://skyharbor.com/customer-service/special-needs.html
Parks and Recreation
phoenix.gov/parks/adaptiverec/index.html
Neighborhood Association Capital Improvement Projects
http://phoenix.gov/nsd/events/cip/index.html
Transit Access
Public Transit ADA requirements mandate that city-contracted transit services be accessible. They also require that the city have a paratransit service to serve those who cannot use the bus because of their disability. More transit information is available regarding Dial-a-Ride, Ride-Share and bus transportation schedules and other transportation issues.
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