Utility and Rental Assistance

Urgent Needs

The Human Services Department offers assistance to low-income households experiencing crisis. Assistance with urgent needs could be one of the following:

  • Utilities assistance
  • Eviction prevention and/or move-in costs
  • Case management assistance

Non-emergency social services are also available through the family services centers.

Eligibility Information

Eligibility criteria varies between different program and funding sources. Applicants must be a Phoenix resident and provide proof of residency and citizenship. Some funding sources restrict assistance to once per 12-month period.

How to Apply

A face-to-face interview must be conducted with a human services caseworker to review documents and determine eligibility.

Where to Apply

  • Households with a member age 60 or over may contact the Senior Services Intake line at 602-262-6631. 
  • All others must call their nearest family services center for an appointment.

 

JOHN F. LONG FAMILY SERVICES CENTER
3454 N. 51st Ave.
Phoenix, AZ 85031
602-262-6510
 

TRAVIS L. WILLIAMS FAMILY SERVICES CENTER
4732 S. Central Ave.
Phoenix, AZ 85040
602-534-4732
 

SUNNYSLOPE FAMILY SERVICES CENTER
914 W. Hatcher Road
Phoenix, AZ 85021
602-495-5229

Phone calls are accepted at all three Family Services Centers starting at 8:00 a.m. daily.