The Public Information Office and Information Technology Services are partners in the oversight of the city's official website. Find out a little bit about our site's evolution on this webpage.
The city will be launching a refreshed, mobile friendly website within the next 12 months and is seeking public feedback. Visit the the phoenix.gov Refresh Project webpage for more information or call 602-262-7177.
The city's website debuted in 1995 as "Phoenix At Your Fingertips" and offers electronic access to Phoenix City Hall 24 hours a day, seven days a week.
The public can obtain budget information, public records, communicate via e-mail with City Council members and city officials, watch city videos and gain access to a wealth of information by using the Custom Google Search on our webpages..
Providing information from the public's point of view has been a hallmark of Phoenix's philosophy regarding electronic access to government, and we support the philosophy that the World Wide Web Consortium, also known as the W3C, sets forth for usability and accessibility by those who are visually impaired
On our website you can conduct city business including:
- Apply for a city job using a secure web browser
- Make online payments for such things as your city services bill, parking tickets and oversize vehicle permits
- Report issues such as graffiti, broken streetlights and potholes
- Find city contact phone numbers using a wide variety of keywords and topics
The goal of the city's web site is to use technology to offer online as many of the same services that are available in person as possible. Equally important is to use modern electronic communications technology to increase accessibility to city services and empower people — regardless of their socioeconomic status, age or physical disability — to be able to fully participate in city government.
The city's web site underwent a reorganization and redesign in October 2008. What residents see online now at the top levels of the site is the result of a collaborative effort involving the Phoenix Public Information Office, Information Technology Services, and Rhino Internet Web design consultants. The project incorporated extensive feedback from city content maintainers and Web information providers collected during the redesign process.
- Sunny Award, Sunshine Review, for information available online, 2013
- Sunny Award, Sunshine Review, for transparency, site organization and for information available online, 2012
- Sunny Award, Sunshine Review, perfect website transparency score for government information available online, 2011
- Sunny Award, Sunshine Review, for transparency in government information available online, 2010
- Fourth place, Center for Digital Government's "Best of the Web" competition for local government sites, 2003
- CIO-100 Winner, CIO magazine, for innovation in technology, 2005, 2003, 2002, 2001, 2000
- Finalist, Center for Digital Government's "Best of the Web" competition for local government sites, 2002
- Winner of the National League of Cities' 1998 Innovation Awards "Harnessing Information Technology for Your City" Public Access Category
- Finalist in the "Bangemann Challenge," 1999, in the Public Services and Democracy category
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