Sept. 6, 2013
Residents and businesses will have an opportunity to weigh in on a new look and feel for the city’s website, phoenix.gov, by viewing proposed designs and participating in a short online survey Sept. 9 – 13.
The survey, available at phoenix.gov/webrefresh, includes links to snapshots of the two proposed designs and four short questions that will help the city find out more about how the public uses the web.
The city has been working with Riester, a local design firm selected by a competitive bid process, to create a new “responsive’ web design that will automatically adjust and present content based on the user’s device such as a smartphone, tablet or desktop computer. This will allow city information to be viewed anytime, anywhere, on any Internet-connected device, and eliminate the need for a separate mobile website.
“Having one website that can be easily viewed on any Internet-connected device makes sense from a customer service standpoint,” said Vice Mayor Bill Gates, chairman of the City Council Finance, Efficiency and Economy Subcommittee. “Additionally, it saves taxpayer dollars and staff resources that would otherwise be spent on maintaining a separate mobile website.”
In addition to improving the website’s accessibility, the new design will provide enhanced search options that will make it easier for the public to find the most requested city information.
“Any improvements we can make to phoenix.gov that will allow the public to more easily find city information are a worthwhile investment,” said Councilman Michael Nowakowski, chairman of the City Council Public Safety and Veterans Subcommittee. “Allowing our customers to provide input on the next generation of phoenix.gov also is important for transparency.”
The project to refresh the city’s website is a partnership of the city’s Public Information Office and Information Technology Services. More information about the project, including activities to prepare existing website content for the new responsive design, is available at the Public Information Office website.
The newly designed website is scheduled for launch by December.