The code enforcement process is generally initiated by a concerned resident reporting a possible violation. In response to the reported violation, a case will be opened. On cases involving occupied properties without prior enforcement activity, a pre-notification letter is sent out informing the property owner and/or occupant that a complaint has been received about a possible violation at that property and that an inspector will be out within the next 10 days to see if the violation does exist. The letter also indicates that if a violation is found, the city will provide further notification about the violation, necessary corrective action, a time line for complying, and a contact phone number.
By policy, at the time of the initial inspection, the inspector will check the property for the reported violation as well as any of eight common blight violations on the reported property and at properties in the immediate area. If violations are found, the city will provide the property owner/responsible party with notice of the violation(s), necessary corrective action(s), and the compliance deadline. Financial and other resources may be available for low to moderate income property owners to assist with correcting the violations.
Approximately 90% of code enforcement cases are resolved by the property owner/responsible party following formal notification of the violations. When voluntary compliance is not obtained however, the city will pursue civil citations, criminal charges or contractual abatement until the violations have been resolved.
NSD Code Compliance
200 W. Washington St., 4th floor
Phoenix, AZ 85003
Use the smartphone app "myPHXAZ"
More Information about the code enforcement process