Frequently Asked Questions - ARS 28-871 and PCC 36

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FREQUENTLY ASKED QUESTIONS ABOUT VEHICLES IMPOUNDED UNDER ARS § 28-871 AND PHOENIX CITY CODE CHAPTER 36  

Do I need to have a Post Storage Hearing?

You are entitled to a hearing to determine the validity of the impoundment, but a hearing is not required. If you do not want a hearing, you may go directly to the towing company lot, pay the towing and storage fees, and claim your vehicle.

When must I request a hearing?

A request for a Post Storage Hearing must be received by the Phoenix Police Department within ten (10) days from the date of the vehicle impoundment. If your request is received after the ten day period, we will not grant you a hearing on this matter.

The hearing can be requested by telephone at (602) 495-2096, by FAX at (602) 262-1863 or in writing to:

Phoenix Police Department
Code Enforcement Unit/Vehicle Impound
1717 East Grant St. Suite#100
Phoenix, AZ  85034

How is the hearing conducted?

Post Storage Hearings are conducted by staff in the Code Enforcement Unit of the Phoenix Police Department. Hearings are generally held over the telephone.

What will I have to prove in a hearing?

You must show why the vehicle should not have been impounded by the Phoenix Police Department. If you have any documentation, it must be provided to the hearing officer prior to or at the hearing.

Is there a charge to have a hearing?

No, there is no fee or charge for a hearing.

Is an attorney required for the hearing?

No, an attorney is not required. However, you may bring your attorney, if you wish. The hearing process is informal and rather brief.

A Post Storage Hearing can only be requested by the registered owner, the owner’s spouse, or the lien holder.

Additional Information:

The Post Storage Hearing is solely for the purpose of determining the validity of the impoundment. 

The hearing will be scheduled within two (2) days of the request.

The Phoenix Police Department will assign the hearing officer.

If the hearing officer:

  • Finds that the impoundment was inappropriate, the Phoenix Police Department will be responsible for the towing and impound fees.
  • Finds that the impoundment was appropriate under ARS §28-872 and PCC Chapter 36, the registered owner must pay towing and storage charges to the towing company in order to have the vehicle released.