Rider Information

Who To Contact 

Valley Metro Transit Information

For bus and light rail schedules, fare information and more
Email:  csr@valleymetro.org
Voice: (602) 253-5000
TTY: (602) 534-5500 (for customers with hearing impairments)
Website: www.valleymetro.org

Transit Fare Media Program

Phoenix Dial-a-Ride Monthly Pass, Platinum Pass, Corporate Accounts, and On-Line Orders
Transit Passes can also be purchased in person at some transit centers, all light rail platforms, and many retail outlets
Phone: (602) 495-5795 Fax: (602) 261-8826
Email: faremedia@phoenix.gov
Hours of Operation: Mon - Fri, 8:00am to 5:00pm
Closed weekends and City observed holidays

Lost & Found Line for Phoenix city buses

Central Station, 300 N. Central Ave, Phoenix, AZ
Phone: (602) 534-5053
Hours of Operation: Mon - Fri, 8:00am to 5:00pm
Closed weekends and City observed holidays
Please note that items will only be held for seven (7) consecutive days before disposal

Valley Metro ADA Certification 

4600 E. Washington, Suite 101 Phoenix, AZ 85034
Phone: (602) 716-2100 Option #1
TTY: (602) 251-2039
Website: www.valleymetro.org

Phoenix Dial-A-Ride

Reservations: (602) 253-4000
Toll free: 1-800-775-7295 (Arizona residents only)
TTY: (602) 258-9980

Website: phoenix.gov/publictransit/rider/services/dialaride/index.html

Customer Surveys On-line: