Rent/Utilities

Arizona Department of Housing
Special COVID-19 rental assistance funding from the Arizona Department of Housing. INFO: housing.az.gov

The Arizona Department of Housing (ADoH) has launched the Homeowner Assistance Fund (HAF). This is Federal funding to assists homeowners who have experienced financial hardship due to COVID-19. Homeowners can apply at haf.azhousing.gov.

Landlord and Tenant Program
The City of Phoenix Human Services Department Landlord and Tenant Program provides one-on-one counseling and education regarding the Arizona Residential Landlord Tenant Act. Walk-in appointments at the Travis L. Williams Family Services Center have been temporarily suspended, however telephone appointments and email communication will continue to be offered in both English and Spanish. To request a telephone appointment, please call (602) 262-7210 or email landlord.tenant.hsd@phoenix.gov

Emergency Rent and Utility Assistance and Eviction Prevention Services
The City of Phoenix Human Services Department Family Services Centers provide emergency utility and rent financial assistance to low income households, including prioritized support for seniors, persons with disabilities, and families with young children. Eviction prevention services upon receiving a five-day notice is also available. To request an appointment, call (602) 534-AIDE (2433) beginning at 8:00 a.m. each Monday, excluding holidays. Applicants must be a Phoenix resident and assistance may be restricted to once per 12-month period. INFO: phoenix.gov/humanservices/programs/emergency

Emergency Rental Assistance (ERA) Program
The City of Phoenix received $51.1 million in emergency rental and utility assistance funding from the US Department of Treasury to assist households impacted by the COVID-19 pandemic. To learn more about the Emergency Rental Assistance (ERA) Program Phoenix.gov/RentHelp.

Financial Assistance for City Services Bill
The Phoenix City Council has earmarked $5 million to help customers impacted financially by the pandemic pay utility bills. Customers who are delinquent should call (602) 262-6251, Monday - Friday from 8:00 a.m. to 5:00 p.m., to request the city pay a portion of their outstanding city services bill. Using funding from the Federal American Rescue Plan Act (ARPA), the city will pay two-thirds of the customer's delinquent balance. The customer will be responsible for the remaining one-third of the delinquent balance.

Accounts that are eligible for the assistance must meet the following criteria:

• City of Phoenix Single-Family Residential (SFR) customer.
• Residential property is located within Phoenix taxable boundaries.
• A minimum of 12 months of consecutive service.
  
• Experienced financial hardship due to COVID-19.

Accounts that are ineligible are high water use accounts (average 50 centum cubic feet (CCF) or greater), multiple SFR accounts, and property management and commercial accounts.

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COVID-19

City of Phoenix Mobile Testing Van Locations and Select Vaccination Events

Maricopa County COVID-19 Testing

Maricopa County Vaccination Locations

Arizona State COVID-19 Testing

Arizona State Vaccination Locations

​ Coronavirus Guidelines for America
Frequently asked questions about COVID-19. INFO: coronavirus.gov

Occupational Safety and Health Administration
Information for workers and employers about COVID-19 from the U.S. Department of Labor.
INFO: osha.gov/SLTC/covid-19

​Vaccine Fact Sheets. Download information about the currently approved vaccines.
Vaccine Fact Sheet - English (PDF)
Vaccine Fact Sheet - Spanish (PDF)
Vaccine Fact Sheet- Chinese (PDF)

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Food

​Senior Meals​   Student Meals​   Family or Individual Meals​

Housing

Homeowner Assistance Fund (HAF) 
The Arizona Department of Housing (ADoH) has launched the Homeowner Assistance Fund (HAF). This is Federal funding to assists homeowners who have experienced financial hardship due to COVID-19. Homeowners can apply at haf.azhousing.gov.

Chicanos por la Causa
Offers housing repair program, some utility assistance, and safe, affordable housing options INFO: cplc.org​

Community Legal Services (CLS)
CLS assists low income Arizonans obtain safe, decent housing.

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Small Business

​General​   For Employers​

General

Phoenix small businesses needing help can call the Phoenix Community and Economic Development hotline at (602) 262-5040. Calls will be answered by a team member during regular business hours, Monday through Friday, from 8:00 a.m. – 5:00 p.m. Callers can inform the City what issues they face and/or resources they need, and a team member will provide any available pertinent information to them. Phoenix business owners can also reach the department at teamphx@phoenix.gov.

Phoenix Library's Business Road Map Series
The Phoenix Library is accepting registration's for its signature event, the Business Road Map Services. This 8-session program helps entrepreneurs interested in starting a business in Arizona. Topics include legal issues, target markets, budgeting, and pricing, setting milestones, and accessing capital. Sessions are being offered in person and online in both English and Spanish. 

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Mental/Behavioral Health

Crisis Lines

• 24/7 Behavioral Health Crisis by Mercy Care: (800) 631-1314 or (602) 222-9444 
  

• EMPACT Crisis Hotline (480) 784-1500  
  

• 24/7 National Suicide Prevention Hotline (800) 273-8255 (TALK)
  

• 24/7 National Sexual Assault Hotline (800) 656-7673 (HOPE)
  

• 24/7 National LGBT Hotline (888) 843-4564 
  

• 24/7 Senior Help Line, (602) 264-4357 
  

• 24/7 Help for Homeless Veterans (877) 424-3838 (4AID-VET)
  

• 24/7 Teenagers and Young Adults (602) 841-5799
  

• Teen Lifeline (602) 248-8336 (TEEN) 

• Alzheimer’s Foundation of America (AFA) (866) 232-8484. Speak with licensed social workers who are trained in dementia care to assist callers with topics/questions about combating isolation, keeping engaged, washing tips, caregiver stress, whether family members should visit during this time, items to have in the home, and more.​
  

Alcoholics Anonymous Phoenix
Alcoholics Anonymous is a fellowship of people who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. INFO: https://aaphoenix.org/

Arizona Drug and Alcohol Rehab Centers

National Alliance on Mental Illness
The National Alliance on Mental Illness has provided a resource guide which includes information about COVID-19 and mental health. INFO: nami.org/covid-19-guide

Southwest Network
Provides behavioral health services to the people of Maricopa County Arizona. INFO: southwestnetwork.org

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Jobs

AZ Unemployment Insurance Benefits Guide
The Arizona Department of Economic Security (DES) can provide individuals who have lost their job through no fault of their own with a weekly stipend to supplement lost income while they search for employment. INFO:Download Unemployment Guide (PDF)

Arizona@Work Arizona Employers with Immediate Openings

Arizona Office of Tourism
Immediate employment opportunities broken down by job categories, including housekeeping, food service, security, and more. INFO: tourism.az.gov/hiring-opportunities

Career Connectors
Connecting professionals in career transition with hiring companies and quality resources. INFO: careerconnectors.org

City of Phoenix
Find current employment opportunities with the City of Phoenix. Phoenix.gov/Employment​

Goodwill Career Resources
Offers career planning, interviewing, resume development. To learn more, download the Career Services (PDF) and Trainings (PDF) flyers. For additional job assistance or questions, contact (602) 535-4444. INFO: mycareeradvisor.com

JobScan.com Resume Writing Guide
Offers resume, cover letter assistance, resume basics and resume samples. INFO: jobscan.co/resume-writing-guide

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Other Resources​

Arizona Together
Resources list provided by the State of Arizona. See information about utilities, business information, and additional support organizations. INFO: ArizonaTogether.org​​

Circle the Ci​ty 
Circle the city provides healthcare solutions that compassionately address the needs of men, women, and children facing homelessness. INFO: circlethecity.org 

Community Legal Services
Community Legal Services is a non-profit law firm that provides online information and education on various topics ranging from housing, rental assistance, student loans, economic security and general information. INFO: clsaz.org/covid-19

Duet Arizona​
Provides health and well-being assistance to home-bound adults, family caregivers, faith communities and grand-families. Some of its services include grocery shopping assistance, small home repairs, transportation to medical appointments and other support. Duet Arizona offers services in Phoenix, Fountain Hills, Glendale, Paradise Valley, Peoria and Scottsdale. INFO: duetaz.org

Educare Arizona
Educare Arizona has a mission of helping children from families struggling with poverty to be healthier, better educated and have a greater chance for success. educarearizona.org

Findhelp.org
Find food assistance, help paying bills, and other free or reduced cost programs that help people affected by the COVID-19 pandemic. INFO: findhelp.org

Find Help Phoenix
Find Help Phoenix is an easy way to find health and social services in Maricopa County. Users can look for medical services, legal help, affordable housing, and much more. INFO: findhelpphx.org

Mortgage Information
For Phoenix residents with questions regarding Mortgage, Mortgage Payments, and Forbearance. The link is a guide built by the Consumer Financial Protection Bureau and contains helpful links and information regarding Mortgage Relief options: INFO: consumerfinance.gov/coronavirus

​ National Digital Inclusion Alliance
The National Digital Inclusion Alliance has compiled a list of current offers from Internet Service Providers that will help low-income households acquire service at low or no cost.
INFO: digitalinclusion.org/free-low-cost-internet-plans

Social Security Beneficiaries: Department of Treasury
The U.S. Department of the Treasury and the Internal Revenue Service have announced that Social Security beneficiaries who are not typically required to file tax returns will not need to file to receive their Economic Impact Payment. Learn more on the U.S. Department of the Treasury. INFO: home.treasury.gov/news/press-releases/sm967

USAGov Resources
USAGov share how agencies across the federal government are responding to the COVID-19 outbreak. Helpful information is provided on the following topics: housing, education, travel, immigration, transportation, health, safety and much more. INFO: usa.gov/coronavirus

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Disclaimer

All content provided on this page is for informational purposes only. The City of Phoenix makes no representations as to the accuracy or completeness of any information on this page or found by following any link on this page, with the exception of links to information hosted at Phoenix.gov. Any action you take upon the information on this website is strictly at your own risk, and the City of Phoenix will not be liable for any losses and damages in connection with the use of this web page.​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​