Moving to Phoenix

Image for Visitors,Newcomers....Getting ServicesIf you’ve decided to move to Phoenix, you’ll want to arrange for city services as soon as possible.  Find out how on this page.

To have water turned on, contact the Water Services Customer Services Division, Monday through Friday, from 8 a.m. to 5 p.m., excluding city holidays, at 602-262-6251. (The best days to reach customer service are Tuesdays, Wednesdays and Thursdays). You can also send an e-mail to water.customer.service@phoenix.gov.

To arrange for trash and garbage collection, contact Solid Waste Customer Service at 602-262-7251 or e-mail pwserve@phoenix.gov. Homeowners who receive city garbage collection are encouraged to participate in the citywide "Phoenix Recycles" program. Each home can have two storage containers - one black or green container for bagged and tied garbage and the other, a blue container, for recycling.

Not sure what you can recycle? Visit the recycling pages for more information.

Image for Visitors Newcomers...Getting ServicesWater, sewer and sanitation services will be reflected in your city services bill and are among the lowest in the United States.

For information regarding non-city-supplied services such as electricity, natural gas, phone and cable service, please see the utility links on this page.