City of Phoenix Mission Statement
To improve the quality of life in Phoenix through efficient delivery of outstanding public services.
City of Phoenix Vision Statement 2013
We will make Phoenix a great place to live, work and visit by fostering a dynamic and sustainable environment with exceptional public services.
City of Phoenix Values Statements 2013
We are committed to excellence through:
- Exceptional Customer Service
We exist to provide responsive and consistent customer service to the community and to city employees. We exhibit empathy by listening to each other and to the public in our efforts to deliver services that improve people's lives.
- Integrity and Transparency
We safeguard the public trust through honest business practices and open communication. Our credibility with the public depends on our strong ethical stewardship of all resources.
- Respect for Diversity
We recognize and respect the differences that make us unique. We embrace diversity in everything we do to create a healthy and productive community and workplace.
- Personal Empowerment
We trust our employees to always own the problem and solution in addressing business challenges. We value and invest in the growth and development of our employees.
- Engaged Teamwork
We engage employees and the public in productive and respectful dialogue. Our success hinges on dynamic and interdependent partnerships. We achieve our highest performance by working together.
- Consistent Professionalism
We work to the highest standards of proficiency and expertise. We are accountable to ourselves, to the city and to the public.
- Creativity and Innovation for Excellent Results
We promote an environment of inventive thinking and imaginative solutions to community needs. We encourage a spirit of continuous improvement in all our activities to exceed community expectations.