The links below are helpful in assisting you with customer service issues. If you still have questions, please contact us, or visit one our Customer Services office locations. We are committed to responding to our customers with the highest quality and service.
Pay City Services Bill (Water, Sewer, Trash) Online - Pay your bill online with our easy to use web application.
Bill Payment Options - There are many ways to pay your City Services Bill. Follow the link to learn about more.
AutoPay Information - Sign up for AutoPay and you will never have to worry about late payments again. With AutoPay, your account is paid through an automatic withdrawal from your checking or savings account.
Paperless Billing Information - With Paperless Billing you will stop receiving paper bills and instead you will receive an email notification telling you that your bill is due, or if you are also signed up for AutoPay, the email notification will tell you that your bill will be paid automatically.
Bill Payment Locations - There are several locations where you can pay your bill in person. Learn about those bill payment locations here.
Water and Sewer Rates and Charges - Following this link you will find information about Phoenix’s tap water and sewer rates and charges, innovations and efficiencies and how to reduce your costs.
How to Read Your City Services Bill - Learning how to read your City Services Bill can be helpful in understanding the charges and fees that comprise a monthly bill for customers.