Water Services Department


The Water Services Department is responsible for Phoenix's water and wastewater programs.  The water program provides a safe and adequate domestic water supply to all residents in the water service area.  The wastewater program assists in providing a clean, healthy environment through the effective management and treatment of wastewater.

More information about Water Services

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General Contact Information

Water Services Department
Phoenix City Hall
200 W. Washington St., 9th floor
Phoenix, AZ 85003
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Customer Services Contact Information

PHONE: 602-262-6251 (Monday - Friday, 8 a.m. to 5 p.m.)
TTY: 602-534-1113, FAX: 602-534-3695

Emergency Contact Information 

PHONE: 602-261-8000 - For reporting water leaks or other emergencies, after regular business hours or on weekends.