Due to forecasted storms, free sand for sandbags is now available on a first-come, first-serve basis at nine City of Phoenix parks.
Water Services Careers
Current Job Openings with Water Services
Environmental Services Supervisor - Chief Water Quality Inspector
Job ID 63318
Pay Range: $67,516.80 to $99,736.00 annually.
Hiring Range: $67,516.80 to $90,459.20 annually.
Deadline to apply: November 10, 2026
The Water Services Department is seeking an Environmental Services Supervisor. The Environmental Services Supervisor (Chief Water Quality Inspector) performs supervisory and technical work in the Water Services Department's pretreatment group, specifically the Commercial Inspections section, and supervises senior water quality inspectors and water quality inspectors. The incumbent will monitor primarily commercial customer compliance with pretreatment requirements and recommend enforcement actions to the Pretreatment Compliance Coordinator.
Duties may include:
- Overseeing commercial facility inspections and assisting with complex evaluations.
- Coordinating temporary discharge permits or discharge requests.
- Handling code variance requests.
- Interpreting local, state and federal codes.
- Utilizing various databases for workload oversight.
- Reviewing engineering plans for pretreatment devices.
- Investigating sanitary sewer overflows and illicit discharges.
- Responding to customer inquiries and escalated complaints.
- Assisting with escalated enforcement actions.
- Training staff on a variety of competencies.
- Presenting to the public and work groups on diverse topics.
- Ensuring City compliance with federal and state requirements.
The incumbent will serve as a liaison to various City departments, private contractors and other government agencies providing training and public outreach.
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Utility Billing Account Clerk III - Water Customer Services
Job ID 63376
Pay Range: $21.44 to $31.68 per hour.
Hiring Range: $21.44 to $28.73 per hour.
Deadline to apply: November 3, 2026
The Water Services Department is seeking a Utility Billing Account Clerk III to join the Billing Customer Services Division. This position provides advanced customer account support and plays a key role in delivering excellent customer service, conducting detailed account analysis, and ensuring the accuracy of City Services bills.
Key Responsibilities:
- Provide comprehensive customer service support, including making outbound calls to notify customers of high water consumption or explain billing adjustments.
- Review and resolve meter read exceptions by researching anomalies, verifying data, and making necessary billing corrections.
- Perform a wide range of billing adjustments within the CC&B system.
- Document work thoroughly by creating clear, concise, and accurate account notes to ensure complete and reliable account histories.
- Apply utility billing policies and procedures to ensure proper and consistent account handling.
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Water Services Inventory Management Coordinator
Job ID 63325
Pay Range: $86,153.60 to $121,243.20 annually.
Hiring Range: $86,153.60 to $115,460.80 annually.
Deadline to apply: November 11, 2026
Are you a strategic thinker with a passion for operational excellence and team leadership? We're looking for a Water Services Inventory Management Coordinator to lead the charge in managing and safeguarding over $22 million in critical ratepayer assets across our Distribution, Meters, and Collection operations.
In this pivotal role, you'll oversee inventory operations across nine key locations, guiding a team of approximately 20 dedicated professionals to ensure accuracy, consistency, and security in our inventory systems while driving innovation and efficiency in our processes.
What You'll Do:
- Lead the development and implementation of standardized inventory procedures across multiple warehouse locations.
- Collaborate with operations teams to forecast and fulfill inventory needs.
- Oversee procurement activities, vendor communications, and inventory recordkeeping.
- Champion customer service initiatives and continuous process improvements.
- Ensure the security and accountability of all supplies and equipment.
- Supervise and support the team responsible for ordering, receiving, logistics, and managing inventory.
Position Location: Cave Creek Service Yard (21642 N. 20th St. Phoenix)
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Water Production Operations & Maintenance Technician (SCBA)
Job ID 63324
Pay Range: $28.73 to $40.43 per hour.
Hiring Range: $28.73 to $36.68 per hour.
Deadline to apply: November 10, 2026
The Water Services Department is seeking experienced, motivated, and success-oriented Operations & Maintenance Technicians to operate and maintain pumps and mechanical equipment at water or wastewater plants, pumping stations, and remote sites.
Our employees are engaged in multiple aspects of treatment plant operation, treatment system operation, regulatory compliance, and environmental stewardship. Operations & Maintenance Technicians work with and around chemicals, effluent or similar solutions using personal protective equipment, including self-contained breathing apparatus (SCBA). Employees in the Operations & Maintenance Technicians*SCBA assignment are required to obtain and maintain additional certifications as required by Occupational Safety and Health Administration standards.
Position Location: Union Hills Water Treatment Plant (2001 E Deer Valley Rd., Phoenix)
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Maintenance Planner/Scheduler - Wastewater Collection Division
Job ID 63206
Pay Range: $28.17 to $45.89 per hour.
Hiring Range: $28.17 to $38.52 per hour.
Deadline to apply: October 29, 2026
The Water Services Department (WSD) is seeking a Maintenance Planner/Scheduler. The Maintenance Planner/Scheduler is responsible for planning and scheduling work, processes, and materials, primarily through the use of a computerized maintenance management system (CMMS) or other work order system, for the Wastewater Collection Lift Station group to improve efficiency, quality, and productivity in work. The Maintenance Planner/Scheduler is responsible for the effective execution of all maintenance work control processes. Performing in a lead capacity, incumbents are required to develop a safe, effective, and efficient work control plan through proper planning and scheduling of the work for various crafts including Operation and maintenance Technicians, Utility Mechanic, Industrial Maintenance Mechanics, Electricians, and other classifications. The Maintenance Planner/Scheduler is expected to monitor the technical performance of the CMMS or other work order system and make any necessary adjustments to ensure that best-in-class standardized usage practices are followed. The nature of the work is such that considerable independence is allowed in directing the work through the system. Performance is evaluated through observation, conferences, reports, and/or results obtained. .
This position plans and schedules work, processes, and vendor procurement using a computerized maintenance management system (CMMS) under the direct supervision of the Lift Station Operations & Maintenance Supervisor. The Planner Scheduler plays a key role in improving the efficiency, quality and productivity of work related to Wastewater Collections Operation and Maintenance activities, environmental compliance, and fire life safety asset management. The maintenance planner scheduler supports supervision and admin management in planning, tracking, analysis, and reporting, including CMMS dashboard maintenance. Performing in a lead capacity, this position is required to develop a safe, effective, and efficient work control plan through proper planning and scheduling of work for Wastewater Collection Lift Station Operation and Maintenance staff.
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Senior Water Treatment Plant Operator (Senior Utility Operator*SCBA)
Job ID 63294
Pay Range: $34.08 to $47.95 per hour.
Hiring Range: $34.08 to $41.42 per hour.
Deadline to apply: November 2, 2026
WSD's Water Production Division is currently hiring multiple Senior Water Treatment Plant Operators (Senior Utility Operators). Senior Water Treatment Plant Operators operate and maintain water treatment processes and equipment to control flow, process water, and maintain water effluent quality. The job involves potable water treatment plant operation and/or providing routine maintenance in support of the system needs. This position serves as a lead role responsible for handling complex operation and maintenance issues. Senior Water Treatment Plant Operators have the ability to lead teams and work independently with minimal instruction. ADEQ Treatment Grade III Certification is required.
Position Location: Val Vista Water Treatment Plant (3200 E McDowell Rd. Mesa, Arizona)
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Senior Business Relationship Manager (Information Technology Analyst/Programmer III)
Job ID 63210
Pay Range: $84,094.40 to $124,259.20 annually.
Hiring Range: $84,094.40 to $118,352.00 annually.
Deadline to apply: October 29, 2026
The City of Phoenix Water Services Department (WSD) Technology Services Division is seeking a Senior Business Relationship Manager (SBRM) to serve as the senior connector between business stakeholders and Technology Services, providing strategic, business-level oversight of the enterprise application portfolio supporting municipal water and wastewater services. This position reports to the Technology Services Operations Manager.
This role is responsible for:
- Owning key business relationships
- Leading business-level application portfolio assessments
- Ensuring the business voice is clearly captured and translated into clear direction technical teams can act upon
- Leading business engagement conversations with department stakeholders and vendors
- Applying a business-value framework to evaluate where applications sit in their lifecycle
- Directing the documentation and standard operating procedures that keep portfolio decisions consistent and well-governed
The SBRM is a business-facing strategic role. The role requires enough fluency in enterprise application concepts to translate business priorities into clear requirements, evaluate portfolio health from a business perspective, and partner effectively with technical teams during modernization and migration efforts.
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IT Applications Manager - (Lead Information Technology Systems Specialist)
Job ID 63211
Pay Range: $104,728.00 to $154,731.20 annually.
Hiring Range: $104,728.00 to $147,368.00 annually.
Deadline to apply: October 29, 2026
The City of Phoenix Water Services Department (WSD) Technology Services Division is seeking a senior-level Applications Services Manager to provide strategic oversight and operational leadership for the enterprise application portfolio supporting municipal water and wastewater services. This role is responsible for guiding application lifecycle strategy, modernization planning, vendor engagement, and portfolio optimization, ensuring applications align with organizational priorities and deliver measurable business outcomes. The Applications Services Manager serves as a strategic portfolio leader with deep technical fluency, capable of aligning technology investments with business objectives, managing risk, and ensuring the long-term sustainability, security, and reliability of business-critical applications. While not a hands-on developer, the role requires sufficient technical depth to effectively oversee engineering teams, assess architectural and lifecycle decisions, and guide complex technical initiatives.
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How to Apply for a Job
with Phoenix Water Services
Thank you for your interest in employment with the Phoenix Water Services Department. Follow these simple steps to begin the application process.
Once you've identified a job opportunity,please take note of the Job Title and Job ID number. This is how you will locate the job posting in the City of Phoenix HR Connection Center (employment and application portal).
Click the "Apply Now" button. You will be redirected to HR Connection, where you can create an account if you don't already have one. Once logged in, enter the Job Title or Job ID number in the search field.
Review the full job description and pay special attention to the MINIMUM QUALIFICATIONS and HOW TO APPLY sections. They explain the evaluation process and tell you exactly what qualifications and documentation are required.
Submit your application along with your resume and cover letter before the job post expires. Applicants should receive a notice within two weeks after the recruitment has closed to let you know if you made the eligible-for-hire list. This list is a compilation of all qualified applicants from which departments can select candidates to interview.
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